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February 2024 by Kay Romero
They had my game for cleaning for 30 days. I was told 2-4 weeks was the time frame. I called once a week for an update. I was never given anything other than the tech has it so it will in the next few days. After 24 days I was told the tech tried to call with no answer two days prior (no missed call). Gave me a new price and again said within the next few days. On day 29 I went there and got the same answer finally day 30 they called saying it was ready. Yes the game works fine. Service and communication sucks! Time frame is ridiculous since the man told me the cleaning takes only a few hours. I will not return!
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February 2024 by Greg Lincoln
Really cool store with tons of older games and memorabilia. The employees were friendly and helpful, the discounts were great and I'm very happy with my purchases!
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February 2024 by Comlowdy
Great prices and customer service this is the only place I go for my games !
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November 2023 by Melanie Evers
Sooo worth the 1 1/2 hour drive from Lake Charles. Dealt with Deondre and Noah on Saturday then with George on Sunday. Happy with their vast knowledge and ability to explain pros and cons to a few middle aged moms! 5 star experience. Will be back!
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November 2023 by This Is My Alt Account
Great store. Fantastic selection of the older rarer stuff, great wishlist system for whenever they don't have what I'm looking for, and the discounts are better than every other place I've tried. Staff always super friendly and knowledgeable. Highly reccomend checking them out
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November 2023 by J Watson
George was the best in helping me trade in my games for store credit. This is my go to store over Gamestop/Anubis for the selection, staff and exchange rates.
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September 2023 by Stewart “Stew” Segura
We absolutely love this little local store. They have games from every era.... even atari & N64!Our xbox took a dump so we dropped it off to get it fixed!They also have arcade games in store for only 25 cents to play.The staff is also very nice, patient and knowledgeable.You'll never go back to GameStop.
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August 2023 by Jif
Decent little gaming store, I have found numerous good pickups here. Every now and then you come across a gem. Pricing is a little high, but that’s okay because they are very easy to work with for returns/swaps if something doesn’t work correctly. That added security is worth the few extra dollars! They are open at convenient times unlike other game stores that shut down at 5.I have 2 complaints that I feel management needs to address.1. Store policies seem to differ from employee to employee. Everyone is confused on the buy one get one policy. Some employees allow the more “rare” games to be sold because the store still makes a good profit, while others insist that they can’t do bogo on certain games. I end up getting stuck waiting for them to all group chat and discuss pricing, which leads me to my 2nd complaint.2. There should not be any guy one get one game exclusions, and if you wish to exclude than maybe you should work on a lower percentage multi game discount for rare games. Simply excluding specific games entirely seems unfair to repeat customers. A used game is a used game. If I’m purchasing a game in the case that costs $100+ I should be able to pick another game in the case at half off as the sign on the door does not have any exclusions as it sits. I’ve spent a LOT of money in this store and it would be nice if the store would honor the BOGO on all games, especially for customers who frequently support the store. As much as I want to leave a 5/5, these issues need to be addressed and unified among the staff.
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July 2023 by Giavanna Vieceli
Last time I bought a console there I had to by the controllers separate. Went in to sell a system and they wouldn’t buy it ONLY because certain double AAs fit in the controller and other brands were loose. They said it was probably from using it too much but I’ve only used that controller a handful of times. They wouldn’t buy the console without the controller. So, I have to buy both a controller and a system separate but they won’t buy anything separate? Been coming here for years and this really threw me off.
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June 2023 by Jessica Ferrell
Thank you Molly for the exceptional customer service! She helped us without skipping a beat, while construction was happening next door (drilling), answered all of our questions, and tested our system for us.If you are looking for a place that can test/fix older gaming systems, this is the place! They are also well stocked on nostalgic games, it’s like a blast from the past!
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May 2023 by Jeremy Frederick
Great customer service, great vibe, great place. Love it. Can't wait to go back and check out the arcade games
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May 2023 by BobVamDamm
Nice place with good prices and pick-up some good Titles
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March 2023 by Donnie Dodd
Went to buy a power cord for my XBox 360, it was affordable an the staff was very helpful. Went back the next week a got a call of duty game an memory card, they are very nice helpful. And know there store.
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February 2023 by tufrabza
Great experience both trading and buying today. The process was smooth, and it was all fairly priced.
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January 2023 by Michael Harris
Great video game store go to spot for N64 and SNES
