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December 2023 by Troy B
On 11-17-23 I brought in a tire and rim off the car already. It was left to be changed. Upon returning to pick it up the lady at the counter said that was $45. I said this was always $20 why so much it’s the same as fixing a flat. Since i didn’t have the correct change to pay she advised me I had to use a card because she didn’t keep cash on site and it was an extra fee for cards. It’s wasn’t my fault she didn’t have change and was trying to drew my for every cent she could possibly get out of me. Well the final invoice receipt says $45 parts, $5 shop charge & .42 sales tax. Total $50.42. You know she made it all up and how do you get .42 tax on that amount. So now I have to report this to the tax assessor for Lafayette parish and the state of Louisiana tax division. That was a total rip off to change a flat tire they didn’t have to take off the car or put it back on.
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October 2023 by Pierce Mccray
Bought some 26s for my Tahoe back in 2008. Had the wheels for about a week and they stole them back . I had a lil scratch on them . The next day after they got stolen , they were back on the showroom floor .
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June 2023 by Amber Mire
Great customer service ! Reliable and fast turn around! Recommend them to any and all.
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May 2023 by Joseph Mason Jr
Told them what I wanted and got it done perfectly. Upgraded to 35's with a bed cover.
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April 2023 by Spencer Desormeaux
Beyond pleased with the customer service and work done!! If you’re looking then look no further!!!! Best around!!
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February 2023 by BEAU B CLUSE
Make sure an ask for a paper receipt, because the one they text you, they won’t honor. If I could give them negative stars I would.
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January 2023 by Hannah Vice
Great customer service and the owner is so friendly and helpful. I was nervous to go in and choose the necessary tires/wheels needed, but the staff put me right at ease and saved me $$! I’m a forever customer!
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January 2023 by Shannon Badeaux (SRTDemonCrypto)
Where do I start, I bought a new Jeep 392 and unfortunately this business couldn’t powder coat correctly 3 times. My rims and bead locks are still cracking and peeling. While this business installed my rims and bead locks the last time they scratched my bumper. This business had to change 3 tpms sensors so had to go back and their mechanic used a sledge hammer to beat on and beat off the socket of the lug nuts. Replaced some lug nuts with half painted black ones then replaced some more but mechanic used impact tools and stripped the lug nuts. If you want to buy something over here I am not sure about their prices but do yourself a favor and don’t get anything installed or any services done.
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October 2022 by kemar henlon
Worst service in my years of living in lafayette. Ordered a tire, on a Thursday and they said it would be there the following day. When I went there to get the tire put on they had my car in the back for over a hour and 20 minutes. So when I finally got impatient and asked if they are almost done, the guy went in the back and then came and told me that the guys can't find the tire and all they were doing along was laughing and having fun and not taking care of customers. I don't think I've ever written a review on here but this needs to be public. I'll never go back I promise you that. Very unprofessional.
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August 2022 by Dawn Fernandez
Very professional, kind, and courteous staff members! They were helpful throughout the process of the repairs and were precise with timelines given for repairs to be completed. Would highly recommend them!!!
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August 2022 by Myles Jones
Just go ask for Jared trust me! The guys at Rim Pros are the best! Our family wouldn’t bring our vehicles anywhere else
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August 2022 by Zeke
Simply the best!
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April 2022 by Tristan Roberts
The bet rim shop in Lafayette BY FAR! The staff are very helpful and they go above and beyond to help
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January 2022 by Carlo Turner
Rim Pros awesome service and the best place to go to get your tire and rims,
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January 2022 by Ryan Shaw
I really wanna give this veteran run business 5 stars. it's just 50/50 what happens when you get there. like today I got quoted $120 to slap 2 tires on 2 rims not even on the car. Plus couldn't be done today. That being said if you aren't in a hurry the guys in back do quality work and as a whole a good shop .
