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January 2024 by Amy Moore
I have been to this location twice. Both times were the worst experience I’ve ever had at a Sally’s. The lady that works there “watches” you like you’re going to steal. I over hear her call a small child “fat” 4 or 5 times . Was on her phone talking to a friend on speaker phone while I was in the store the first time I came to this location. My daughter who is young even says we shouldn’t ever go back . So I probably won’t. Also she doesn’t have much knowledge about the products she is selling. Never been so disappointed in Sally’s beauty.
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December 2023 by Jac Lapeyrolerie
I absolutely love this location! The shelves are always stocked, the service is invaluable, and most of all, I really love the way they take care of my mom. Even though she no longer works as a hairdresser, they always go out of their way to cater to her. HUGE shoutout to Michelle M and Dnasha J!! Thanks for making my mom's day!
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October 2023 by Anthony Villeda
The manager of this location is absolutely horrible! I have frequented this location a few times and this woman is never without her cellphone is her hand and engaged in conversation. I requested information on the location of a product and she seemed to have been bothered by my interruption and snapped at me, pretty certain she rolled her eyes as well. I have been to the Louisiana Ave location several times and must say, the difference in the 2 stores is outstanding! Louisiana has it together, it's clean, stocked, friendly, informative, and the staff are near without making you feel like you're being watched. I will no longer frequent this location, it is not on the same level as Louisiana, go North friends, that's where it's at!!
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July 2023 by Rachel Russell
Sally’s used to be a place that was friendly and welcoming. Today was my second time in this store. Now when you walk in they barely even greet the customer upon entry. The staff pretty much makes the customer feel completely unwelcome and like an imposition. Every other Sally’s in my area has been closed otherwise I would never come to this one again. At least the products are still good.
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May 2023 by Heather Trahan
Listen I only go to this location because it's convenient .. when I go I cannot even look around because the lady follows you all over the place asking if you need help like you about to steal. I went look at the nails and then I remembered oh yeah they have a clearance side let me go on that side and look there first I go on that side she comes around the corner asking me again do I need help I said ma'am I'm just looking at your clearance stuff. I understand you trying to protect your store but there comes a point where you need to let customers look around. the store is not even that big so she can stand at the front and probably watch the entire store and wouldn't have to follow you all over the place. I dread going in this place every time I go because I know she's going to be there staring at me every step I take. If there was another place I could find my hair dye at I would go there in a heartbeat but this is the only placeI might spend more money there if the lady would give me an opportunity to look around in the store ??♀️ but I just go in get what I have to get and get out of there because I cannot stand that it makes me so uncomfortable
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March 2023 by Diane Wild
It is absolutely horrible to hear management discuss an employee and laugh at employee while they are off. Not a great example to set for your team. Customers certainly don't need to hear that. We also don't need to know how much is needed in sales. That should be a team conversation before opening.
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July 2022 by Alex M.
Horrible experience. Walked in the store and they automatically assumed I was there to purchase hair, didn’t even greet us properly. Not to mention she neglected her customer, because she was too busy watching us. Would not recommend.
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April 2022 by Toni Ruff
The young girl was friendly enough, but when I asked for a specific item that they don’t carry, she became much less helpful. After checkout, she put a promotion flyer in my bag. She neglected to tell me the shampoo I purchased was 50% off the very next day!! No, I won’t go back to that store.
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September 2021 by Jacie Mae
I was treated very badly here. One of the employees were very rude to me. If you wanna be treated like a dog come shop here :)
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July 2021 by Leslie Ortiz
First time going to this Sally’s and I’m just gonna say worst experience ever the Hispanic lady followed me after I nicely said I didn’t need help because I really didn’t need help I was just walking in to grab the same color I always do. She didn’t even give me a chance to grab or even touch a second box she literally said ohh that color no wonder it doesn’t sit well if you only grabbed one box. Let me say I held back from saying many things, I had never felt so humiliated but to be clear my hair is a copper color if she knew so much as she wants to act like she knows she should know well that copper washes out very fast. She’s very pushy on trying to get you to buy more and more which gets annoying all she will gain is to drive customers away like she did to me I’m honestly never walking into that store again I rather drive 30 minutes another way to save myself another bad experience.
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July 2021 by Leighton Arceneaux
Came here to purchase a bag of rubber bands for my hair (I wear braids). The lady at the register was so nice and pleasant to be around. If I am ever across town and need rubberbands for my hair, I know where to go.
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June 2021 by Ask Eleanor, LLP
Great customer service.
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April 2021 by Jourdan J.
HORRIFFIC CUSTOMER SERVICE checking out. Dismissive and mean with a nasty attitude. Counting my money and saying how much of an inconvenience me and my friend were
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April 2021 by Paije Noelle Hernandez
These directions aren't accurate at all. It takes you across town in the middle of a park and neighborhood. Miles from Ambassador Caf. Please update. This review isn't for the store since we never made it there it's for the map.
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March 2021 by Aubrey Arcement
the staff is very aggressive and demanding