Southwest Volkswagen is a dealership known for its friendly and professional staff, providing quality service and customer care. Customers appreciate the knowledgeable team, with some mentioning specific staff members who go above and beyond to ensure satisfaction. The dealership has made positive improvements, especially in its service department, which now offers better management and a more pleasant experience compared to past visits. Many reviews highlight their quick and efficient work, with clear explanations and regular updates during repairs. While some customers mention waiting times and higher prices, the overall experience is often described as positive and trustworthy. The staff’s dedication to making sure customers leave happy and with the right vehicle at the right price stands out. The dealership is also praised for its quick car delivery and honest communication. Despite some past issues, recent visits reflect a renewed focus on quality service and customer satisfaction. Southwest Volkswagen earns trust through its attentive staff and commitment to providing a good experience, making it a recommended choice for those looking to buy or service a Volkswagen.
Walked right in. Very helpful. Just needed some touch up paint and the whole process took maybe 5 minutes
October 2025
Very knowledgeable staff. If you're in the market for a new or used Volkswagen this is the place. Make sure to ask for Robert he'll have you riding off with a smile. 😁
October 2025
I had to wait a few weeks to get my car worked on. They were quick to tell me problems, but not provide updates. Expensive services.
