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April 2024 by Kendrick Wiltz
Nearby activities: Under going renovation. Bur awesome location.
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March 2024 by cesar deleon
The hotel is under construction. The website don’t say so. I came in late traveling through, tired and ready for a shower. The lady in the front more concerned about her phone than checking me in. She didn’t have the sign in sheet or keys before hand and she was slow and kept checking her phone.
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March 2024 by Eric Brown
This staff completely goes out of their way to provide the best experience stay possible
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March 2024 by Shane cathey
Clean rooms. Comfortable bed
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March 2024 by Len Par
Too expensive and the staff is rude
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March 2024 by Miguel Coar
I must say I have stated this place before if you are fortunate to get one of the newer rooms they are really nice. The place is under Renovation. First of all the staff really does try they Have been very courteous. Especially Miss Brianna, Each day she would speak with me and ask how everything was going. Truly, a top-notch representation of the company.But I must say the workers that are doing construction in the building. It is horrific, there’s not enough damping material to protect The people that are staying here I had to place Towels at the bottom of the door to prevent dust from getting into The room I suffer from COPD And asthma I had to cut my stay short and move to another hotel due to that problem. I hope this is resolved sooner than later, but once again, thanks a lot Miss Brianna for your outstanding customer service..Rooms: The rooms are fine the noise from the construction /Renovation is irritating the resurfacing noise from them stripping the walls down in the hallway is very aggravating. I can’t wait until They have this resolved
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January 2024 by Dawn Leblanc
Been going to for years (have over 10,000 points)...its our go to to just get away or when family comes in from Florida and we all want to be together....our kids grew up here! We love it but it definitely needed a remodel because time has affected her and that is exactly what they are doing and WE APPRECIATE THAT! Front desk is awesome as usual and super helpful and nice. The breakfast is honestly why we keep coming back! Like I said, our kids grew up coming here and now their kids come here and we all love eating breakfast by the fireplace! Just stayed there last night because my son wanted to go to a "nice room" to finish celebrating his birthday week!! It was being remodeled so there is your warning! But its great so just be happy they are updating it and stay positive!
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December 2023 by Mr. Blu
I'll start by saying that they have a Great desk clerk staff, and they moved me to 3 different rooms and even up graded the room size, but the cleanliness of the all the rooms was the issue. Multiple stains all over the carpets and the furniture. Black stains and discoloration on the shower floors and corners. Black and rust spots on the vents, smells of mold, dusk all over the walls behind the bed. I will don't recommend this location until after all the rooms are completely renovated and cleaned. But the staff was apologetic and extremely helpful.
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December 2023 by analisa harvey
First I'd like to start with how amazing the staff was. They were kind and friendly. They showed how much they cared for us while we stayed there. A group of us were on a work trip for 3 weeks and they made our stay so nice. Weekends, their breakfast starts at 7:30am but we had to be at work at 7am. They opened breakfast early that weekend just so we could eat before going in. That's really stuck with me and made this hotel wonderful. Their happy hour food was DELICIOUS. And the breakfast had a huge variety. Better than most hotels I've stayed at over the years. Their laundry facility is free and they have a pool, put put and basketball court right outside. I was completely happy with this hotel and everything was great except one thing. What didn't give me satisfaction was my room. I was here for 3 weeks and i had the handicapped room. The room smells like cat pee. There are stains on the carpet. There was a child size hand print on the bedroom mirror. The toilet will run if you don't jiggle the handle after you flush. The adjustable shower faucet won't stay up, and keeps falling down. I asked if I could switch rooms but none were available. They were doing construction on the 3rd floor so find were limited. They fogged my room 4 times on 4 different days. The smell never went away. I had to buy my own bottle of febreeze pet odor to ease the overwhelming smell at night so I could sleep. I tried to make the best of it but really that room shouldn't have been available for anyone until the carpets were replaced. It was unbearable.
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December 2023 by Darlene Rocco
The 1-bedroom suite was well stocked and very clean. Shout out to the housekeeper who cleaned room 236 on 11/11/23. Also a big thank you to Amy at the front desk 3-11pm, my room had a cigarette smoke smell in the bathroom, someone must have been sneaking a cigarette in a non-smoking hotel, and she offered to move me rooms which i declined because I was already settled in, so she gave me room spray to keep. Then, she also sent home the construction men who were working late because they were making too much noise. After a long day of driving, the hotel and its staff were very accommodating. I left while breakfast was being set up, but from what I could see, it looked very large and good.Rooms: Great room with a nice view of the courtyard.
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November 2023 by Janet Lester
The property was well maintained and well lit up, the rooms were amazingly comfortable, and everything was very clean, last but not least the staff was very friendly and helpful. It was a 10 on my scale, and I wouldn't hesitate to stay there again.
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October 2023 by David Coburn
Absolutely awesome experience! The room was perfect.. even more than we expected… staff was very friendly and helpful.. Aimee was so friendly to us! We will stay there again!!
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October 2023 by Ovelia Alfred
The staff is friendly and polite. The location is awesome. A lot of restaurants, Walmart, fast food & ect in the area. As on the bus line. But prefer a Uber or lift cab. I'm enjoying my staying here as I'm doing my training for my new promoted position at Baker Hughes. A good social gathering on Monday, Tuesday and Wednesday. Food and drinks.
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August 2023 by LaShaundra Shaw
We were in town for a family reunion during a baseball tournament weekend. Even though it was busy - the customer service was excellent the entire time; especially from the Operations Manager, Kendarra Knatt, who went above and beyond to provide exceptional customer service. We would certainly stay here again when we are back in town.
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August 2023 by Alexandra Baker
Front desk people were rude and judgmental. But the rooms are fantastic other than the coffee maker wouldn't brew a decent pot of coffee for anything. But other than that location is great and everything else is great. Personally I think the staff sucks. Oh and they have a great breakfast but you got to make it downstairs before 9:00 which sucks for people who sleep in.
