-
July 2023 by Ariel Quibodeaux
Every time I walk into this store, I feel welcomed and assisted as best as possible. Today I took my wifi home router in to be looked at and the three ladies behind the counter were nice and genuine. When figuring out it was the wire to my wifi that was broken, they replaced it with a new one. Customer service means a lot to me and they went above and beyond to make sure I entered and left the store happy.
-
July 2023 by Google user
Every time I walk into this store, I feel welcomed and assisted as best as possible. Today I took my wifi home router in to be looked at and the three ladies behind the counter were nice and genuine. When figuring out it was the wire to my wifi that was broken, they replaced it with a new one. Customer service means a lot to me and they went above and beyond to make sure I entered and left the store happy.
-
June 2023 by Nick Richert
So much better customer service than the location by Albertsons! Viviana was so helpful and patient. Will only go there if needed in the future!
-
June 2023 by Hay Then
Have been over the past week figuring out my phone situation and Zachary is super helpful patient and respectful shout out to him
-
May 2023 by betty givens
I'm happy ? love this store
-
May 2023 by Jackie J.
5 days without internet. was told I had to go to the store and get an updated router. So I did. I'm sitting here waiting for a manager to call. all when?. today? tomorrow? after while ? This evening? tonight?I'm very unhappy.my internet is interrupted constantly..i hate that so damn much!!! I am experiencing ALOT of strife right now. I got places to go..no time to just ...hurry up and wait....people are tired of the this.
-
April 2023 by Johnathon Bourque
Super helpful staff I needed a case for my new iPhone 14 plus they were extremely helpful and got me taken care of quickly
-
March 2023 by Keri Berk
They overcharge on your service and it is almost impossible to get the charges taken off your account. You have to fight with them constantly and have your bank intercede.
-
February 2023 by Kaz Ghilbear
Poorest service in all ways! I have tried all phone companies and this by for is the worst.
-
December 2022 by Angela Miller
Omg I recommend this location for the customer service. The sales team is patient and helpful
-
November 2022 by Michael Desoto
One star for the large woman with a Horrible attitude. Obviously she hates her job sitting around playing on her cell phone that customers are an intrusion into her space . The worst I've ever witnessed. 5 Stars plus for the gentleman who stepped up and apologized for her and did his best to be of service,professionally, Kudos
-
July 2022 by Jo L.
It is the WORSE cell service ever. We had it for over a year and it never worked well.ost of the time we had no service. The internet didn't work either After dozens of phone calls it only got worse. The EXPERTS said they were working on it. We got Verizon and it works great. Do yourself a favor stay away from t_mobile.
-
June 2022 by Kiro Young
This might be the best location. Very helpful and happy environment. Employees helped each other with out even being asked. Looks like a great place to work.
-
November 2021 by Elizabeth Davis
I went into this T-Mobile store in July with an email about trading my phone and switching from sprint to T-Mobile. They took my iPhone XR and gave me an iPhone 12. So far I have been charged for the iPhone 12 and I feel like my iPhone XR has been stolen from me. I was on the phone four times an hour each time trying to straighten this out and every time I talk to a representative they tack something more onto my bill. They stole my IPhone Xr in this store with a fraudulent email. Stay away! Very dishonest company!
-
October 2021 by Hayes Weggeman
Great service here. They transfered all information from one phone to a new phone and helped with transfer in some third party apps. Very helpful.
