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December 2023 by Alice Wallace
They offer good advice, and many of their agents are very pleasant people to work with.
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November 2023 by Regina Christian
Mostly the professionalism and courtesy given by the service technician that was allocated to our address for the date of service!Service: Home inspection
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October 2023 by Tiffany Arceneaux
Came out same day I called for an estimate and was at my house the following morning to do the treatment.Services: Termite inspection
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September 2023 by Chasity Blanchard
I highly recommend for anyone who has issues they are amazing and communicate so well.Service: Cockroach extermination
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September 2023 by Mike Smith
Had a Saturday morning appt for 8/5/23 for someone from the #LakeCharles #Louisiana location to come between 8-12 for a free inspection. Received confirmation text the day before and I confirmed and received a response from them confirming appt and when I set the appt, the lady assured me that they work on saturdays and it would be no problem. Woke up early on my only day off to do this and they never showed up. At 12:30, I called the 800#. Lady was very very polite and apologized and said she'd get in touch with Lake Charles office and have them call me. No one ever did. On 08/08/23, decided to give them 1 more try and set up another appt with the same office to come out on 08/10/23. Received confirmation text. This time my spouse was up early and waited all day for them. NO SHOW AGAIN. We called 800# and again, very nice lady said she'd contact our local #LAKECHARLESLOUISIANATERMINIX office and have someone call us and let us known when they were on their way. AGAIN, no phone call and no one showed up. VERY UNPROFESSIONAL and will never do business with a company that can't even show up or call for an appt. #TERMINIX please address this, reading the comments, I see this happens quite often. Complete waste of our time and we went elsewhere for treatment. I don't know how this company stays in business. She said it would be someone from Lake Charles or #LAFAYETTE office but most likely Lake Charles.
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August 2023 by Michelle Furka
Johnathan, my service technician, did an excellent job and was very punctual and explained things to me so I could understand. Very professional. Would recommended Terminix!Service: Rodent extermination
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July 2023 by Donna Krippse
Management stinks. Technician is great. Bless his heart, his scheduling team is awful.
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June 2023 by Jeff Thomas
They don't call when they're on they way so I can be home to let them in. I have to keep calling them so they'll come out for the bed bugs & regular treatment. I decided to pay someone so I didn't have to remember or worry about doing it myself but now I have to worry about making sure they come out to do their job. Don't waste your time or money.Service: Bed bug extermination
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May 2023 by Acadiana Tax Service
Initial inspection cost me 1000.00. Then, 350 a year and I still have termites flying around, 3 years later. No one EVER went in the attic to check for termites or damage. Not even for the initial inspection. I've called them 2 times this year to inspect because termites are swarming everywhere and I find them in my pool every morning.Canceling...Services: Termite inspection
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April 2023 by Sarah Collins
Terminix was quick to respond to my call for help when I realized, yep, I got termites.The professionalism and knowledge was beyond what I expected. Thanks terminix.Services: Termite inspection
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March 2023 by Kimberly Handy
The person that came out was very professional and knowledgeable. He took the time to explain each step of the process.Services: Rodent extermination
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March 2023 by James Thompson Sr
Call some incident results, and still seeing results days after. Looks like I'll be very pleased.Services: Home inspection
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February 2023 by iesha Adams
Friendly in person, and telephone experience. Deals, appointment set up was quick, thorough, great communication
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January 2023 by Joan Lalande
The workers called before coming and were very informative about what would be done for the termite policy I was going to sign up for.Service: Termite inspection
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December 2022 by Garett Meaux
Love them! We have used them for several yrs. No complaints! When we moved into our home. We had a nice/ rat problem. Our guy, came out several times. Within a few months! To check on everything that had sat out. We cought 22 rats & many mice that first yr. He helped us out with all the other problems that we had as well.We have had any mice or rats since 7 yrs ago! So pleased with their work! Would highly recommend!
