-
February 2024 by Dominique P
I went in to look for a dress for a fancy wedding I am going to in May. I was not greeted by a single person as the employees were wrapped up with one client trying on dresses. Not even a basic “hello” or “ we will be right there”. I haven’t bought a fancy dress since my prom a decade ago ( I don’t remember the dresses with all kinds of crystals/sequins/gemstones etc being such cheap quality?! My dress for prom was an $800 Sherri Hill dress that was stunning!) All the dresses should be displayed in some kind of garment bag bc they were all getting stuck together between the sequins and lace when I was looking thru them. I hope you don’t sell those display dresses and that you order them from the designer but I wouldn’t know bc I found a dress I really liked but was not going to buy from a shop that doesn’t in the very least greet their customers. I couldn’t get help anyways so I will find another shop to buy a $500+ dress from. 2 stars only bc the shop is cute which essentially means nothing if your not going to be available to all your potential customers and not just one chick and her fam looking at/ trying on dresses.
-
February 2024 by Tori Williams
I showed up looking for a different color dress I could use as my wedding dress. The amazing associate Chuck worked MAGIC finding me the absolute perfect dress and I feel like I had a once in a lifetime experience there with him. Will ALWAYS recommend this shop and Chuck!
-
November 2023 by Ava Richard
Customer service was nice, however they were limited on homecoming suit selections
-
February 2023 by AnnMarie B.
The best dress store in Louisiana! This team is so amazing and will go out of their way to help you with any of your dress needs. I have shopped with the dress diaries for a few years now and have enjoyed every purchase. Thank you Chuck for you and your teams amazing business and customer service.
-
February 2023 by Mona Jason
My daughter and I went to this store to look for a prom dress. The guy there never welcomed us in the store as were asking questions he completely ignored us and went on helping others I went to look for dresses myself to help my daughter try on still no help I felt like I was being singled out profiled because we were in an expensive shop even other people of color walked in after us and they were greeted and helped right away so I took my 3000 dollars else we’re NEVER AGAIN! FYI THIS WAS LAST YEAR FOR PROM NOT RECENTLY IT WASNT BUSY ONLY 2 elder people were in there …like I said I end up going else where with my 2000 dollars thanks but no thanks
-
February 2023 by Ashley N
I feel like They are very overpriced. Don’t get me wrong there very beautiful dresses but the gems on them seem like cheap quality. They just fall off.
-
February 2023 by Kelly Forbes
We went in a few weekends ago and bought the perfect dress and had a great experience. Worth the drive from BR!
-
January 2023 by Hannah Garber
Absolutely horrible customer service. No one greeted us when we walked in or asked if we needed help. The lady who put a dress in the dressing was sitting playing on her phone and when we left she rolled her eyes at us. Will not be returning!
-
October 2022 by Cicely Ozen-Rose
Chuck is THEE ABSOLUTE BEST...hands down!!! I came to the store last July in search of bridesmaids dresses from The Jessica Angel Collection and he brought out at least 9 dresses for my Matron of Honor to try on. He took care of my bridal party without no hesitatation. I'm currently at the store right now and we just found the perfect "Mother of The Bride" dress for my Mom. His customer service skills are IMPECCABLE!!! His inventory of dresses are TOP TIER! Also, his store is very stylish and chic. I highly recommend this store for any of your formal attire needs and especially if you're looking for the "glitz and glamour" dress style.
-
September 2022 by Krista Walters
This formal dress store is wonderful. They have a wide variety of short and long dresses which are sorted out nicely, numerous fitting rooms and exceptional customer service. They have a great selection of styles, colors, sizes and prices with limited options of each dress which I love. They are more than helpful in ordering or performing alterations to ensure the customer receives exactly what they want. I brought my daughter homecoming shopping on a Saturday so it was a bit busy but that didn't hinder our experience at all since the store layout is so well thought out.
-
July 2022 by Cicely Ozen
Chuck is THEE ABSOLUTE BEST...hands down!!! I came to the store last July in search of bridesmaids dresses from The Jessica Angel Collection and he brought out at least 9 dresses for my Matron of Honor to try on. He took care of my bridal party without no hesitatation. I'm currently at the store right now and we just found the perfect "Mother of The Bride" dress for my Mom. His customer service skills are IMPECCABLE!!! His inventory of dresses are TOP TIER! Also, his store is very stylish and chic. I highly recommend this store for any of your formal attire needs and especially if you're looking for the "glitz and glamour" dress style.
-
April 2022 by Stephanie Cloteaux
I was very disappointed me and my family walked in search of a dress for my daughter. We walked the entire store and was never even asked if we need help or any assistance. They had a man a woman both sitting talking never said a word till we walked out and said Thanks have a good day. My husband took the work out my mouth the second we reached our car saying, "Man they could care less if they sell any dresses."We then went to 3 other places and was greeted the moment we walked in the door and asked if we needed any help. So tell me they obviously didn't even want to sell us a dress
-
April 2022 by Wes Gregory
Years of dress shopping with 2 girls, all over Louisiana and this place has the best customer service. Chuck goes out his way to to make sure the girls have exactly what they want. Designer and delivery issues, he takes it seriously and puts customer 1st. I understand I might be a single Dad, but I put my daughters needs 1st, and if they are happy then it’s all good. I read other reviews and felt that this needed to be said, because the others just aren’t true.
-
April 2022 by Mechyel Jones
A wonderful experience. Grabed 9 dresses and put them in the dressing room for my daughter to try on and said " If those don't work we have 10 more"
-
April 2022 by Laura Kristen Edwards
My experience was amazing! I was not the traditional customer as I was looking for a wedding dress! Chuck was awesome! I was greeted and explained how his store was laid out and felt so comfortable and welcome! The dresses were high quality and the selection was beautiful… i even considered getting married in another color when looking at his selection! I’m found the dress… but needed a different size… and almost left because it wasn’t on the rack! Chuck swooped in and saved the day by finding the dress in my size in the back!! I was so glad I had that experience getting my dress. My fiancé and parents were impressed with his business and his customer service!! And I can’t forget to mention the charm of this place, all the decor and the dressing room was fabulous … so on point! You are missing out if you don’t just stop in for your next formal event!
