Verizon, a leading wireless provider, offers an exceptional in-person experience at its local Cellular Sales store on 1885 W Pinhook Rd. The store's wireless sales consultants, such as Christian, Ben, and Cailin, are praised for their professionalism, patience, and dedication to customer service. Customers highlight the consultants' ability to guide them through the process of upgrading their devices, including Apple iPhones, Samsung Galaxies, and Motorola edge+, as well as setting up their Verizon plans. The staff also assists with purchasing wireless accessories and exploring Verizon's exclusive services and latest promotions. Reviewers emphasize the consultants' outstanding customer service skills, with one customer noting that Ben "went above and beyond to make sure my phone was up and running quickly." Another customer commended Cailin for resolving all their concerns and providing a much better experience than a previous visit to a different Verizon location. Overall, the Cellular Sales store on 1885 W Pinhook Rd is praised for its exceptional in-person Verizon Wireless experience, with knowledgeable and helpful consultants who strive to ensure customer satisfaction.
I had a great experience dealing with the employees at the store on Pinhook, the manager and her new employee were so helpful 👌
January 2026
DESTINIE AND HER PERSON IN TRAINING MATCHED ME WITH THE PHONE UPDATE AND PLAN THAT MATCHED WHAT I WAS LOOKING FOR.....HIGHLY RECOMEND VERIZON ON PINHOOK LOCATION....10 OUT OF 10
April 2025
It’s store the workers were very helpful and knew what they were talking about!!! The store on ambassador not so helpful sorry
