Verizon, a leading wireless provider, offers an exceptional in-person experience at its local Cellular Sales store on 1885 W Pinhook Rd. The store's wireless sales consultants, such as Christian, Ben, and Cailin, are praised for their professionalism, patience, and dedication to customer service. Customers highlight the consultants' ability to guide them through the process of upgrading their devices, including Apple iPhones, Samsung Galaxies, and Motorola edge+, as well as setting up their Verizon plans. The staff also assists with purchasing wireless accessories and exploring Verizon's exclusive services and latest promotions. Reviewers emphasize the consultants' outstanding customer service skills, with one customer noting that Ben "went above and beyond to make sure my phone was up and running quickly." Another customer commended Cailin for resolving all their concerns and providing a much better experience than a previous visit to a different Verizon location. Overall, the Cellular Sales store on 1885 W Pinhook Rd is praised for its exceptional in-person Verizon Wireless experience, with knowledgeable and helpful consultants who strive to ensure customer satisfaction.
Came in to Verizon to take care ofA personal issue and mr:kernel. did phenomenon job.tks Verizon
June 2026
Keynell Finally this young man is a true customer support kind he smiles. He talks to you and he looks in the face looks dead in the eye, and he’s quite delightful. he is truly concerned with what you need or what you’re having trouble with and unlike any other phone store!!! thank you, Keynell
May 2026
We just left the pinhook store, after receiving an upgrade, Keegan and Macy took care of us and the experience was a night and day difference than some of the other stores we have received service from in the past.
