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April 2024 by Kevin Bautin
Greatest
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February 2024 by Chad Bordelon
Terrible customer service. It’s like going into the DMV. On two occasions they have told me they have my prescription in stock, then when they get the script, its out of stock with no idea when it will be back in. They wont answer the phone to ask questions, and when you go in person they treat you like trash. Terrible location. Although, its to be expected from a big chain with no local ties. Too bad local pharmacies don’t carry more scripts. Two stars instead of one just becuase I have, on occasion, gotten a prescription filled here.
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February 2024 by Jason Broussard
Stop to Walgreens on Moss st at 730am.on 1/31/24.Store wasn't open for business yet two team members was just going in.I ask one of them if they were open and she told me that they will open at 8am.Hours of operation clearly state that they open for 7am.
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February 2024 by Tangi
The WORST ! They're lazy don't wanna look up info for insurance, every time I call the day they tell me..when i do its a different date im fed up and most definently will be finding a different pharmacy
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January 2024 by Jordan
This pharmacy is going to get somebody unalived they way they are incompetent getting a prescription filled. People need their meds and idiots are working there sadly, like the caramel complexion man. These people need to pick another career. Have your prescriptions transferred somewhere else, fair warning.
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December 2023 by Chaney Melvin
Customer Service is the worse!! Never have prescription ready as showm on app, claims never got it, claims app is messed up.... over all rude!! And the worker that is working window with extra long dreads... no reason for her to be employed!!
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November 2023 by Marcelle Courtois
This is honestly the worst pharmacy I have experienced. They hang up on you. They don’t know what they are doing. They actually lie about what’s in their system and then the next time you call and finally get through it’s a different story that contradicts the first. They are rude. They do not care. The don’t acknowledge you. I can’t believe I still go there. I am going to do research to switch bc it’s infuriating and I feel like I am going crazy trying to get medicine.
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November 2023 by jon mayeur
It’s a shame how little this Walgreens and another Walgreens I have used cares about patients and their prescriptions. You shouldn’t have to do their jobs for them and call your doctor and them back and forth to get a refill.
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November 2023 by Marcelle C.
Worst Walgreens pharmacy. Incompetent. They are either rude and hang up on you or polite and lie about what they have submitted or what is in the system. Most recently We have had to call them 5 times for one prescription because they kept changing their story. I'm sad to say this is not one experience. This is every time we have to go through them. Please stay away
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September 2023 by Tiara Davis
Oscar is always such a big help! He always goes above and beyond when I ask for help. I go to this location only to see him!
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July 2023 by Sonia Guilbeau
Terrible customer service. Employees enjoy embarrassing customers and laughing at them. Oscar and Daie are not good representatives of Walgreens.
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April 2023 by Cazador Hunter
Good service.
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April 2023 by Angela Rabeaux
Waited at the window for.5 mins called the store waited 3 mins before someone picked up the phone waited at the window for another five mins for them to give me my medicine poor and rude service
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April 2023 by John Francis
They are very slow at seeing you I been there 3 times today haven't been seen
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April 2023 by Quincy Varnado
It's really disheartening that each time I try calling this location where my medication is sent, there's always a wait and can hardly ever get through on the phone before making a blank trip. Then to add insult to injury, this particular location closes @7pm as though, there aren't people that need their medications on a certain side of town AFTER 7pm, like the other 24 hour stores. I chose this location because it's more convenient, as far as distance. God forbid I'm in dire need of my medication and have to travel to the next closest location (not really though) near Johnston Street.
