Walgreens has received positive feedback for its customer service, especially in the pharmacy where staff are described as helpful and professional. However, some customers find it disappointing that the pharmacy is not open on weekends, which can be inconvenient for those needing to pick up prescriptions. The manager at the Pinhook location and her team have been praised for their friendliness and efficiency, creating a welcoming atmosphere in the store. One employee, Ms. Sherry, has been highlighted for her exceptional service, managing multiple customers with a smile and showcasing dedication. The store is noted for being clean and well-stocked, making it a reliable place for customers to find what they need. Overall, Walgreens is recognized for its outstanding customer service, although weekend hours could be improved.
Very great customer service in pharmacy but disappointing that they aren’t open on weekends. I didn’t realize they aren’t open on weekends until today when I had to go pick up my script. Darn
February 2024
The team there was professional and nice. I'm glad they had the stuff that I was looking for my daughter. Plus they even had some new Mamba candy.
August 2022
Unprepared vaccine COVID booster was in the freezer and that added an additional 20 mins to a 25 minute registration and waiting period. Dirty screen at counter. Obstruction in front of COVID check in counter. No gel antiseptic nearby. Inaccessible behind screen at counter.
