Northern Tool + Equipment has been serving professional businesses, contractors, and DIY enthusiasts with high-quality tools and equipment since 1981. The store is recognized for its excellent customer service and knowledgeable staff, who treat customers like friends and ensure they find everything they need. Many reviews highlight the friendly workers and efficient pickup process, making shopping a positive experience. However, some customers have encountered challenges with the website, particularly regarding the ordering process and verification codes, which have been described as frustrating. Despite these issues, the commitment to customer satisfaction is evident, as staff members have gone above and beyond to honor pricing mistakes and assist shoppers. Northern Tool + Equipment also proudly serves as an authorized STIHL dealer, further enhancing its reputation in the industry.
