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“I had an excellent experience with Jason at the Mavis Tires & Brakes location on Ryan Street in Lake Charles. I want to be clear that this review is specifically for this location.
Even though they were extremely busy, everyone remained professional, courteous, and organized. They had several technicians working, so they were able to get my vehicle in within a very reasonable amount of time.
What impressed me most was the honesty and transparency. Jason took the time to show me exactly what my brakes and rotors looked like and explained everything in detail so I could clearly understand what needed attention and why. Before coming here, I had visited other shops where I didn’t feel confident in the recommendations I was being given. At this Mavis location, I never felt pressured or like anyone was trying to sell me services I didn’t need. Instead, I felt informed, respected, and comfortable making the right decision for my vehicle.
Jason was exceptionally professional, knowledgeable, and patient throughout the entire process. It’s hard to find honest, trustworthy customer service these days, and he definitely delivered. If you’re looking for a shop that values integrity and treats customers with respect, I highly recommend the Mavis Tires & Brakes location on Ryan Street in Lake Charles. I’ll definitely be returning for future service.”
7AM - 5:30PM
720 W McNeese St, Lake Charles
Tire Dealers
“awesome service and hospitality from Mr. Doug Barnes and Nick. great recommendation on tires and amazing job on the alignment….. this is the best my Jeep Gladiator has driven ever sense i have had my jeep lifted ….. customers now for life !”
7:30AM - 6PM
1111 LA-14, Lake Charles
Tire Dealers
“I ended up unexpectedly with a flat tire that had to replaced with a new tire. I got there a little after 5 pm and Mike made I was taken care of and was leaving by 5:45. Thanks again guys for helping me out.”
7AM - 5:30PM
212 Sam Houston Jones Parkway, Lake Charles
Tire Dealers
“Everyone was courteous!! The front staff were very helpful and Savannah took time to set us up with a new credit card application for the work we had done on the 2013 Avalanche. She was very helpful. Anthony quoted a price for the work and that is exactly what we paid. His price was tax included which is what I prefer.
Shane was very helpful also at the computer. Mechanic performed his work diligently and did a good job. No scratches on the paint job either.!!!!
I had the tires rotated and balanced. No charge. They stood behind their promise when you buy tires from them. They were able to get right on it so I didn’t have to wait very long. Very cordial folks. I like doing business here.”
“Love this place! I've brought my car here quite a few times for tire problems (love working in a construction zone ?) and they always hook me up quick and cheap. Ill absolutely keep coming here.”
“The customer service service was amazing and my seller was great Shallon was spectacular and he helped me with everything he really needs a raise and a new position thanks so much for your help”
7:30AM - 5:30PM
688 West Prien Lake Road, Lake Charles
Tire Dealers
“Service was quick, and personnel were very pleasant. However, they forgot to reset the computer in my car, which caused me to have to return to the store after driving several miles away. It was an inconvenience.
This oversight will not cause me not to return. The excellent service outweighed the inconvenience, for now”
“Got new tires and found my old truck was wobbling bad on highway. Wheels had play top/bottom/left/right. The mechanic was very straightforward. He showed and explained the problem to me. Hooked me up with pretty much an entire new front-end suspension system for my truck. A lot of work, fast and friendly.”
“I have been using Pumpelly‘s exclusively for the last 20 years… Especially Chris Sander, I developed a relationship of trust and when he recommends or suggest something I know from experience, I can accept what he says… It’s through this trust in him that I have developed such a relationship with Pumpelly and the quality work they provide .”
“Went there last week for tires. The ones that they offered me for $37 each looked pretty close to new as far as the tread depth is concerned. Very fast and friendly. Later that day I noticed one had not held air so I drove back over. They happily and apologetically swapped it out in 5 minutes. I will be back.”
“Best place people are very nice. Well worth your time they make sure their work is done properly correctly and everything by manufacturer specifications and cheaper than the dealership and they warranty their work out love their service.”
“These guys are the best! Got two flats on my camper trying to beat the tropical storm to get back home to Houston. When other shops refused to help, the crew at Advantage went out of their way to help!!! Highly recommend for great service!”
“Fast, friendly, and most importantly, affordable!
2 used tires for my car cost me $90 total, including installation!
Fantastic prices, I highly recommend this place.”
“These guys went above and beyond in finding the source of my problem. I was expecting the pay a diagnostic just for finding out it was the starter but these guys didn't try to take advantage of me in any way, and when I decided to replace it myself, they handed me the keys. I, though I hope I don't HAVE to, definitely will be linking up with these mechanics in the future.”
“Very nice guy helped me and my husband when we caught a nail in our front tire passing through on our way to Texas. They had us in and out in 20 minutes or less (didn't time it but it felt fast). AND we were amazed at how reasonable to price was! Appreciate the help!”
“Amazing service at an amazing price! Went in on Saturday night heading east from Texas. Pulled in around 8:30pm and they took care of us (amazed they were open but blessed that they were) and helped with a new tire due to a stubborn hard to find leak on the sidewall. We felt like family as soon as we got there. Thanks for all the help guys!”
“The staff was very nice and answered all of my questions. They had to change a tire and before I knew it there was a gentleman handing my keys. It took me less than an hour to get me out the door. I’ve never had a wait time that small. Very professional. If you want a new vehicle and excellent service after the sale buy it from Navarre.
You wont regret it!!”
“My Dad used Adays and I have continued. A professional place and quality work. I have had brakes,tires,bearings,warnings on instrument cluster diagnosed and fixed. Can not say enough. Going to get some new tires from them tomorrow and front brakes changed. They are great and trustworthy.”
“I worked with Brady, the owner, and the entire experience was excellent from the moment I walked in to the moment my Tacoma was finished. I came in with shocks I had already purchased & wanted to explore options for wheels and a slightly larger tire. Brady took the time to understand what I was trying to achieve and how I use the truck daily. All of His recommendations were spot-on, the pricing was more than fair, and the work was done on timely manner. The end results exceeded my expectations in every category! I’m extremely satisfied and highly recommend Twisted Off-Road.”
“They were very helpful. Made an experience that would have been extremely stressful in any other circumstance super easy. I got 4 new tires and will make this the place i come for alignment and adjustments. Ms. Crystal was super positive and friendly and made the fact that i might be spending a stack seem a little less frightening. Her attitude was refreshing and nice to experience when so many times I go to stores and people seem like they don’t like their job.”
“This company helped me out of a sticky situation. We needed to rescue a shipment with a broken down truck, and they helped us out immensely.They said they do this because service really matters to them.”
“Absolutely a 5‑star experience. Firestone Complete Auto Care was quick, efficient, and incredibly helpful. Every team member had a great attitude, the prices were better than expected, and the management was thorough and genuinely supportive. This is officially my new auto shop, and I’ll be recommending everyone I know to this location.”
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“Wry reasonable especially with the down payment! Lonnie was very prompt with my appointment and knew my name from the previous day! The whole staff was certifiably friendly and polite! The wait time was not too long! Thanks R and R for your service!”