Verizon's Luling location is highly praised for its exceptional customer service, with multiple reviews highlighting the helpfulness and professionalism of the staff. Store manager Shay stands out for her polite and knowledgeable assistance, often going above and beyond to resolve issues, such as diagnosing phone problems and facilitating replacements. Customers appreciate the patience and expertise of team members like Kristin, Jakiyra, and others, who dedicate time to ensure a smooth experience, whether opening new accounts or addressing technical concerns. The atmosphere is described as pleasant and friendly, making it a preferred destination for phone-related needs. Overall, the team at this Verizon location is noted as an asset to the business, consistently delivering outstanding service.
Thanks to Kristin & Shay for being so patient , skilled & professional! They both get 5 stars for outstanding customer service !
July 2025
Jakiyra took her time to help me open up my new account and switch from ATT. She was very patient and polite even though I took up a few hours of her time. I appreciate the amazing service!
July 2025
Russell’s is a very pleasant place to do business with. The ladies in the office are very knowledgeable of all the products. They are very nice and friendly. Will always go there whenever I need to get help with my IPhone.
