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November 2023 by Ace
Excellent customer service!!
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September 2023 by Ktouch
Keenan is great, knowledgeable, and helpful.
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August 2023 by summer
awful customer service. they literally act like they just want you to get out, so that’s what i did!
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May 2023 by Saji Husam
Very bad customer serviceIm with verizon them since 29 monthAnd this the only location have baddd customer service
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November 2022 by Shelia Beauchamp
Been with them for about 6 years I'd go to another network but not long went straight back to them
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October 2022 by David Pace
Justin was awesome! His previous T-Mobile experience helped solve a seemingly hopeless problem trying to switch from T-MOBILE, because of their "eSim" issues.
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August 2022 by Tony D
I had a very serious phone issue. Robbie Gammill at the Lapalco store in Marrero was wonderful. She helped for 6 longs hours to get my phone working properly. GREAT CUSTOMER SERVICE!!!!!!!
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June 2022 by Brandon H.
One of the best experience with a phone upgrade. Although it took longer than expected the rep was extremely nice and patient. She even keep the store open for us for almost an extra hour while the phones transferred data.
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May 2022 by Gervin Coulon
My salesman John Bottone is the best, always listens to what im looking for and gives me the best options.
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May 2022 by adeeb darwish
Not even one star worst customer service ever
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March 2022 by Francine James
John the manager is so sweet he helps you so much very friendly he programs his number in your phone you can always contact him
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January 2022 by S Killen
Go to an actual Verizon store, these people are scammers and add fees for literally nothing. Save your money and go to an actual Verizon store and not a 3rd party knockoff. You have to pay them more so they can pay to use the Verizon name.
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December 2021 by Jay Bailey
Had a great experience!! Keenan was a huge help and even stayed late to help with the process of changing carriers. I highly suggest going here and ask for Keenan!
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November 2021 by Ingle Everett
Best Verizon store on the West bank. Awesome customer service.
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October 2021 by Sonya P
I’ve been with Verizon for years and this is the only store I choose to receive service from, even after I moved further away. Worth the trip! Everyone is always so eager to help you and get you the best deals, especially the store manager, John. Always a pleasure to be served by this store. 10/10.
