Verizon provides great customer service with helpful and patient representatives. Staff members are extremely nice, friendly, and willing to solve serious phone issues, even spending several hours to ensure phones work properly. The experience can involve long wait times for upgrades or data transfers, but the service is dedicated, with reps going above and beyond to assist customers. The overall experience is positive, with helpful support for switching services and resolving technical problems.
This was when the service went out. There was a gentleman out side letting us know it was nation wide.
August 2025
John, was so helpful. He make me feel confident about what was happening. It was a pleasure to deal with him.
February 2025
John.S is my guy extremely helpful and willing to go the extra mile got me home wifi that's better than cox and tmobile and cheaper as well...he's good enough for me to write a review that should speak volumes for itself 💯
