8AM - 5PM
4401 W Napoleon Ave, Metairie“This branch is where I always call in order to obtain any loans although I go in to the Slidell Branch for in person banking business because I live in Gulfport, Ms. Firemen’s Federal has always been cordial and efficient to me. The people I have worked with have been knowledgeable and attentive. I have borrowed money to repair my home and I financed my car through Firemen’s Federal. I believe I've been a member since circa 2008. I just wish they had a branch here in Gulfport, Keesler Federal, Navy Federal and Gulf Coast Community Federal could use the competition.”
“From my very first talk with Alex, I was impressed by his knowledge and willingness to guide me through each step of the process. He made the entire process smooth and stress free. He went above and beyond to even find me the best quotes on insurance when purchasing my home. I will definitely recommend him to family and friends who are in need of a loan in the future.”
9AM - 4PM
1825 Veterans Memorial Blvd, Metairie“Marcia Leone was referred to us to get our construction loan, she is extremely professional and personable. The experience was painless and we would not hesitate to refer her to anyone we know. We may not ever need another construction loan, but if we did, it would be with Marcia.”
“Chris Brinson was so lovely to work with. He was friendly and incredibly patient when it came to explaining every little thing. It really put me at ease and made me feel super comfortable and confident while we bought our first house. 10/10.”
“This location is always quick and staff is super friendly. I had the pleasure of dealing with Mason on 8/28/23 and it was about 30 minutes before closing. Mason was super nice and helpful and even provided me with new information that was a huge help to me. I usually don't like going in the branch but this location i have always had a good experience with.”
“I have been a customer of Metairie Bank located at 701 Metairie Road since 1998. They are the best bank I have ever had the pleasure of banking with. The personal services are outstanding, they treat my accounts with diligence and alert me on occasion to verify any unusual activity. It is nice to feel like a valued customer and not a number. And no I am not rich, just an average depositor. Thank you Metaire Bank.”
“This is a great bank to do business with for all your banking needs. The staff is very friendly and helpful. You don't have to sit in Metairie Road Trafic to get there just take Bonnabel to Metairie Ave and your never in traffic. They have great rates for your money.”
9AM - 5:30PM
321 Veterans Memorial Blvd #101, Metairie9AM - 4PM
433 Metairie Rd # 114, Metairie“Great place to Bank. My Mother has been Banking, with Bonnie and the crew for at least 40, Years. Myself and other family members have joined. If you creit has great standards. Your worthy of loans. I will apply for my Mortage loan in the near future.”
“Been having acct since a baby 1962 from parents. Have all accts there. Maryanne at Veterans Branch is the most helpful & sweetest! Needs a serious raise & award! Has helped many times. Very efficient & professional!”
“Metairie Bank helped me get a account in 1999 when Hibernia refused me over bad credit. Metairie Bank was there for me. They are very personable and good people. They care. God bless them. Kimberly”
“I would like to thank Jeremy Bradford and Benjamin Forster for helping me get this loan I didn't think it would've been possible because of my credit situation my car of 8 years went out on me and my mechanic told me for what you going to put in this car you might as well get a new one I use my car for my courier business so I had no idea I was going to get it thanks for everything Jeremy I'm loving my new vehicle thanks to you keep doing good things at the canal branch and your associates”
“I went to the new office on Vets with several changes to my accounts, moderately complicated, to be done. Ms Boudreaux provided excellent service & explained everything. At the conclusion, she gave us her card so we can call her with any other concerns. She was so nice & professional, exceeding expectations.”
9AM - 4PM
4900 Veterans Memorial Blvd, Metairie“Fantastic experience. Upon entering the bank I was greeted by an armed guard. We spoke for a few minutes and I thanked him for service to our country. I was greeted immediately by a teller at which time I told her I wanted to open a new small business checking account. I was immediately introduced to Jared Rodriguez, senior client solution specialist. Jared was incredible! He explained Hancock Whitney is not like other banks rather they are OLD SCHOOL. They practice personal relationships, one on one banking! I was thrilled there are no gimics or false promises with advertising mailers. Jared explained my choices and made it EASY! He is absolutely fantastic to work with. I was so impressed with everyone's professionalism and kindness. Thank you!”
“I have friends that work for Iberia, yet this is my favorite branch. They go out of their way to make you feel welcome there. They've seen me at my best and at my worst. Last tax season, I went in there at my wit's end, in tears since me and money didn't see eye-to-eye. But April calmed me down and helped me resolve my perceived mini-crisis. She saved me money and offered me suggestions I didn't even think about! I left, feeling so grateful to be getting such excellent customer service. I needed to print out multiple month's statements since I wasn't able to access their online system. Keith helped me out, remembering me several hours later when I went back to pick them all up. He put them all into a nice folder with his business card in there. And their service has been consistent since that day. They remember my name and manage to continue the conversation from last time. Talk about the extra touch! Editor's Note- as many other Yelpers have said, Iberia's online system is horrible. One of the problems is that you HAVE to change your password every 6 months. And the site is pretty limited in its capabilities. You can't deposit checks online, transfer money, view the check owner's information. So you HAVE to go to a branch to get them to reset your password. Pretty annoying, and the main reason I went to this branch. But they did such a great job, I now don't actually mind the inconvenience. It gives me a chance to see April and Keith again.”
“Great branch with safety deposit boxes and full service and drive through. Most of tellers have been there forever. Bank officers sometimes not very customer oriented but they are quite busy so probably why it seems that way. Usually quick in and out. Very convenient to Old Metairie. Tellers arw extremely nice and helpful. Love this bank. Banking the way it used to be in New Orleans. Personal.”
“Great bank. Always polite and helpful employees. Have been coming here for years and never had a problem. Every time I come here the service is always fast, both inside and the drive thru. I wouldn't go any where else.”
Open 24 hours
2030 Metairie Rd, Metairie“I have always had excellent customer service at this branch from everyone. When I have had banking issues arise the branch manager has gone above and beyond to get them quickly resolved. It's conveniently located very close to home and my work location.”
9:00 AM - 5:00 PM
3050 Severn Ave, Metairie“This location is always quick and staff is super friendly. I had the pleasure of dealing with Mason on 8/28/23 and it was about 30 minutes before closing. Mason was super nice and helpful and even provided me with new information that was a huge help to me. I usually don't like going in the branch but this location i have always had a good experience with.”
“I have the occasional need to use this drive-thru on my way to work. It has become my favorite branch because: It NEVER has a line of build up at the drive-thru EVER!! It's like the magical drive-thru that always has a lane open for me. **To find the entrance to the drive-thru you have to turn onto Phosphor St. go behind the building and head back towards Veterans, it is sort of hard to find the first time, maybe that's why there is never a line.”
9AM - 4PM
2929 Metairie Rd, Metairie“(Translated by Google) Great experience opening a bank account. Friendly customer service. No complaints from me!(Original)تجربة رائعة في فتح حساب مصرفي. خدمة العملاء الودية. لا شكاوى مني!”
“I've been banking at this branch since my parents set up my first savings account as a baby. The staff and branch manager are fantastic. There's very little turnover, so you can always expect familiar faces (and you can get to know the people you're working with).In general Home Bank provides the services and personalized attention that sets community banks apart from national banks. At the same time, they offer many of the conveniences associated with national banks like online banking, mobile check deposits, and a wide network of ATMs.My only dissatisfaction has been with some changes that have taken place since Home Bank acquired BNO. My main complaint is that they eliminated Saturday hours at this branch (first inside and then at the drive-thru). I miss the convenience of being able to stop by on Saturday morning when I'm less likely to be dealing with work. However, there is a branch near the end of Veterans Blvd. with Saturday hours, so while it's less convenient, I do have the option of driving down to that one.”
“I came into this branch a few days ago and was helped by Wyako Lindsey. She went above and beyond to help me and made absolute sure my problem was taken care of. Her customer service was top tier which is very rare these days. I was super pleased and thankful.”
9 AM - 5 PM
7124 Veterans Memorial Blvd #4429, Metairie“My whole family has been with Metairie Bank for many years. All their staff members are very kind, friendly, and treat you more like a family member than just a customer.”
“Ms. Toba Andrews was very quick, friendly, efficient and a caring person, took her time to explain the process. She was wonderful, I will definitely recommend and customer to visit her at this location!! Thank you Ms. Toba”