JCPenney is one of the nation's largest apparel and home furnishing retailers. Since 1902, they have provided customers with unparalleled style, quality, and value. Customers can browse a variety of kids', men's, and women's apparel, as well as footwear, jewelry, accessories, and more with free shipping and curbside pickup available. Customers can explore the new beauty concept, JCPenney Beauty, for skincare, makeup, and beauty deals from big-name brands like Covergirl & e.l.f. and Black-owned brands through Thirteen Lune. The JCPenney Department Store in Metairie, LA offers a wide range of national brands such as Adidas and Levi's along with their private brands Liz Claiborne, Worthington, St John's Bay, Arizona Jeans, Okie Dokie, and more. Customers generally have positive experiences at JCPenney, with the store being described as a good place to find deals and a wide range of products. However, some customers have noted that the store could use some improvements, such as better lighting and cleaning in the dressing rooms, more proactive and helpful staff, and a need for renovation and better promotion of the store's offerings.
First time at this location in years, the team members conducted themselves just as that, a team. I listened to them and didn't hear any negative workplace chatter as you hear at other stores. I will return soon. Thank you.
January 2026
Would have been five stars had I not had to hear the gentleman in the shoe department who works there complain about his entire life to another person. I get it I work retail we're generally not very happy when we're at work but you get paid to fake it
January 2026
Love going to this mall.Its what really is a mall.Love all the department stores they have .Love looking at the decorations they put up.
