Horrible customer service. Kat should be fired or have to take a customer relations class before dealing with the public. She was rude, made very unacceptable comments about our weight and just not very helpful. I have a business and if she was my employee I would totally get rid of her.
December 2023
OMG Cat was the most kind, caring salesperson I’ve ever met. She was able to get the mattress I wanted at the price I wanted and couldn’t have been nicer. Would highly recommend Mattress Firm and her. Thanks!!!
December 2023
I cannot say enough about Cat. She was very helpful and answering all my questions. She displayed her mattress expertise while helping with my selection. She was very patient and was not one of those pushy salespeople. Would recommend her and the Mattress Firm Vets.