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April 2024 by jeff Weber
Salespeople are great but the company is horrible. If you do business with them hope any issues you have can be handled with sales staff.Customer serviceDeliveryWarrantyEvery aspect after original sale has been miserable at best. Feeling like I've been scammed at worse.
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April 2024 by Leslie Pittman
Cat was very knowledgeable and understanding of my budget. Loved the great customer service
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April 2024 by LULU BELLE
Tim, who is an employee at the mattress firm on veterans is a true professional. His mattress knowledge is absolutely outstanding and he provides excellent customer service. He actually cares about the products and even more he cares about his customers. I’ve dealt with him three times and I highly recommend that you ask for him if you go to any mattress form. Take the time and go see him and I promise you you will be impressed !
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April 2024 by Lawanda Gordon
We opted to travel to this location due to a very poor experience with another location. Tim was very pleasant, engaging, and informative. He demonstrated excellence with customer relations without being overbearing or a heavy sales pitch. Attentive and thorough throughout the entire encounter. Thank you!
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April 2024 by Nakiesha Franklin
Mr Tim was wonderfully. He helped with all my buying needs. He gave me and my kids several options and was very patient and understanding.He allowed us to try different mattresses that we were comfortable to us. Mr Tim is an outstanding employee. I recommend his services to any one looking for a mattress.
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March 2024 by Pickai8x
Very good
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March 2024 by carl provenzano
Always a pleasure doing business with Mr.Tim.
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March 2024 by Jeff Pierre
My salesman, Tim, was very knowledgeable, friendly and helpful. I particularly appreciated that he wasn’t trying to oversell me on a mattress outside of my price range and even made it a point to have me sample some mattresses that were below my price range rather than focusing on the higher end mattresses. In the end, I purchased a mattress in my range and with all of the features I was looking for and at a great price. Very satisfied with my purchase and experience.
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March 2024 by P G
Cat is a wonderful and friendly salesperson. She immediately recommended a mattress based upon what I asked for and couldn’t have been happier with the service.
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March 2024 by David Bateman
Tim was very helpful, this mattress firm location definitely has excellent customer service
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March 2024 by Andrew Bruns
David was very knowledgeable about mattresses and sleeping positions, and he was very attentive to our questions and our needs and he hustled to get us the mattress we wanted on the same day
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February 2024 by Juan Nicolas Garcia
Excelente customer service. Quality products.
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February 2024 by Barbara Hensley
Excellent customer service, I recommend this store for all of your sleeping needs. The representitor was very knowledgeable of what I needed.
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February 2024 by Shelley Martin
Timothy @ the Metairie location was great! He explained the different types of mattress to help us make the best decision. He gave us pillows & said use them when you lay down. He went about his business & gave us the time we needed to decide. It was a great experience @ the store & fingers crossed that the delivery tomorrow will be the same!
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February 2024 by Latonya Simms
The mattresses blew me away. Super nice sales person.
