PetSmart is the largest pet supply and services retailer, offering over 10,000 products both in stores and online. It caters to a wide range of pets, including dogs, cats, birds, fish, reptiles, amphibians, and small animals like guinea pigs and hamsters. Customers appreciate the clean, organized stores with plenty of parking and friendly staff who are helpful and answer questions. The store provides various services such as dog training, grooming, pet boarding, and adoption, with some locations offering doggie day camp. Customers value the reward program and sales for saving money. While most reviews highlight the helpful staff and cleanliness, some mention occasional stock shortages. One reviewer shared a negative experience regarding pricing discrepancies for pet birds, which affected their trust. Overall, PetSmart is seen as a convenient and better alternative to other pet stores, with a strong focus on customer service and pet care options.
Dr. Cross was absolutely thorough and invested in the health of our feline
July 2026
went to the other pet store (will not name), to find my pet spider(no success). The other pet store, has minimal selection of basic pet needs, no arachnids. I have found this particular PetSmart location, to carry everything. Now, I’m picking up my tarantula& new kitten, Saturday.
July 2026
Routine visit. Staff was very attentive, and Dr. was very informative and personable. My furbabies seem to be very comfortable in their care and that's what counts.
