Banner Ford of Monroe is highly praised for its exceptional customer service and welcoming environment. Reviewers consistently mention the cleanliness and organization of the dealership, creating a pleasant atmosphere for car shopping. Sales representatives, particularly Earvin and Shae Wood, are highlighted for their genuine kindness and professionalism, making customers feel valued without any pressure. Many customers appreciate the smooth and quick buying process, with some noting that their cars were ready upon arrival, minimizing wait times. The follow-up care from the staff after the purchase also stands out, showcasing their commitment to customer satisfaction. Overall, Banner Ford of Monroe is recommended for anyone seeking a transparent, respectful, and enjoyable car buying experience. The dedicated team ensures that customers leave feeling confident in their choices and eager to return for future needs.
Simply amazing on all levels. Hands down the best of the best. Greg you have set the bar. Congrats to you.
August 2025
The complex itself was very clean and well taken care of, not only that but this was by far the best service I've had with purchasing a new vehicle. If you plan on going here I absolutely recommend asking for Shea, by far the nicest guy I've met in salesmanship and the reason I drove off with a new car that day!
August 2025
Ms. Terri Turrentine was fabulous! She already had the car we wanted to see pulled up and waiting on us. We didn’t have to wait out in the heat. It was the quickest car buying experience I’ve ever had.
