AT&T Store

Mobile Phone Accessories, Cell Phone Stores
Hours: The AT&T Store in Moss Bluff offers phones, tablets, smartwatches, and connected devices from popular brands, along with wireless data plans for every need. This includes prepaid phone plans with no annual contract and nationwide 5G service with unlimited data plans. Customer experiences at this location vary significantly. Many reviews highlight excellent, polite, and professional service from specific employees who are knowledgeable, patient, and helpful. These staff members thoroughly explain answers, rectify issues, and provide perfect solutions, ensuring customers understand and are satisfied, often fixing problems efficiently. However, other reports describe inconsistent service within the same store. While some employees are noted for doing their jobs well, one coworker was observed refusing to help customers, stating they did not have time, and instead sitting in an office on a phone. Another incident involved a female employee engaging in a heated argument with a customer, making rude comments, which nearly caused another customer to walk out. This situation was only salvaged by a fellow employee who apologized, controlled the situation, and provided helpful service, ultimately retaining the customer. The store's service quality appears highly dependent on which employee assists.

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1. Moss Bluff, Louisiana