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“Friendly staff that provided the correct phone case for my son's phone. Part of the case did fall apart after a couple weeks though I'm not sure I can blame this store for that issue. Case still protects the phone so we're good!”
“I love this place. I escaped atnt from their big monthly bills and the lady here mss Lilian explained how wonderfully boost works. Switching was the best decision ever.”
“Logan is great to do business with. Like other reviewers, he repaired my husband's phone in the time frame that he told us. We will continue to do business with him.”
“Sanad customer service was amazing, he was patient with me and helped me transfer all my information over to my new phone and also got me a great deal on the new phone will definitely be back ?”
“Excellent and Best experience knowledgeable and honest. I got my phone fixed in 30 minutes while I was talking to (wasim Nazir ). Quick and affordable prices in lake Charles”
“Listen, when I say I’ve brung so many phones to phone zone it’s ridiculous. Literally the only place I go. It doesn’t matter what phone, yr or model they can get it done. If they don’t have it just give them a few days and your device is brand new. Worth every penny I’ve ever spent there. Shop with them. I promise you won’t be disappointed.”
“I got helped right away. He was very very helpful. I was very needy. He took care of all my problems and was not rushed to get me out of the store and pushing me he took care of everything so I would understand excellent employee.”
“Shaianne and Deasja did an outstanding job for me! Very professional and very knowledgeable! Thank you Ladies for a job well done. Thank you Manager Walter Anderson for hiring some really good people!”
“I've had service with Cricket for about 8yra or so and I'm very satisfied with my service and I continue to be a customer as long as they keep up the great service.”
10AM - 8PM
3505 Derek Dr, Lake Charles
Mobile Phones
“They were very friendly and helpful with questions dealing with problems with plan. Fadra was willing to investigate, explain what happened, and do the steps to get the problem fixed on the incorrect pricing on the bill on my friend's bill. The other lady (didn't caught her name) working today was very helpful with getting my plan changed to the go plan that matched my old plan.”
“Billie Jean is so helpful, patient, and friendly! She is so knowledgeable with technology and she always helps me every time I have an issue! I highly recommend her!”
“Best phone deals in Sulphur. I got a free iphone with service and only paid $65 total while Cricket wanted $350 for the same phone. The rep was patient and explained everything. Its a Verizon company and my family has used Total Wireless for years with no issues so I'm really happy with the deal and I know their service is good.”
10AM - 5:30PM
3005 Gerstner Memorial Dr Suite B, Lake Charles
Mobile Phones
“I'm always greeted at the door asking what do I need help with?
Anything I don't understand they helped me figure it out with my phone.I'm very pleased that I can rely on someone to help when I don't understand what's going on with the phone”
“James was so helpful and amazing. My family had been experiencing extreme problems with other AT&T stores and chose to switch services but James alone is enough to come to this store and use this service. A capable, friendly, smart, and patient employee. Deserves stock in the company at this point.”
“This is the wireless accessories kiosk in the Prien Lake Mall. Highly recommended for knowledgeable and conscientious customer service!See Alam. He knows the business and really wants to help his customers.”
“Store number 70180454Shawn helped us out with two new phones, two new cases , and on top of that when we were about to leave she ran out and gave us our free gift ! A whole speaker ! She was great , friendly , and over all a perfect visit . Thank you to Mrs. Shawn ??”
“Needed help with my phone the young lady was very knowledgeable and got my ph backbone track. Great job, friendly, precious spirit, as long as she's there I'll go back for my services, and tell other's.”
“Jade was very attentive. I had some issues with my account at first, so she helped another customer while I was waiting on my issue to be solved. she did a great job helping both of her customers in a great timely manner. Great customer service!”
“Tyler helped us, even though he said he was new to the store he was able to help my elderly aunt out with a perfect deal saving her so much more money than she was with Verizon, he was very punctual and polite my aunt has been talking about this visit for a few days now and will be referring her friends and everyone else to request him hands down the best experience I’ve ever had with a phone provider!”
“The guy Tyreek or Ty might be spelling it wrong but at the store he was very informative and very helpful . He explained what we was getting ,very clear and concise .”
“Wonderful service My phone was completely smashed and these wonderful people brought it back to life! Good value, friendly, reliable, fast (1working day) service! Highly recommended. Will definitely use again.”
10AM - 7PM
207 N Cities Service Hwy, Sulphur
Mobile Phones
“Went in looking to switch from T-Mobile, had a crisis unfold as T-Mobile wouldn't unlock our phones. Chris and Davi went above and beyond to make sure everything was settled and satisfied, when I say we went in as strangers and left the store as friends. As usual, I will definitely be back in store to have them assist with any questions, comments, or concerns I or my wife may have. Once again we couldn't be more happy! Thanks Chris and Davi for everything y'all did for us!”
“I brought my momma to upgrade her iphone11. Joe is an absolute delight, he took so much time to visit while migrating my mommas equipment. He told us about his beautiful family and brand new grandbaby, Miley. We are rooting for you Miley!! Thank you Joe, you and your professionalism, humanity are extraordinary.”
“Well after traveling back and forth several times, it's was nice that Adil finally took care of us. He save us a lot of money, and took care of all our need to set up our tablet. And update our phone. He was so assertive and efficient is hard to believe he was not the manager.
Thanks '”
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“Bianca was super knowledgeable and pleasantly professional. The one accessory I may have to visit another store for is the camera guards. Other than that she made sure my device had all the accessories I need for my device to include my new purchase of earbuds which I absolutely love ❤️!”