AutoZone Auto Parts is known for its helpful and friendly staff who go above and beyond to assist customers. Recent reviews highlight the exceptional service provided by employees like Tammy, who helped a customer find the right battery for a Prius and made the experience enjoyable with her positive attitude. Another customer praised the manager, Mr. Craig, for his kindness during a return, showcasing the store's commitment to customer satisfaction. Cody, another manager, received high praise for his relentless efforts in helping a customer fix their car after a breakdown. His knowledge, humor, and dedication made a stressful situation much easier. While there were mixed experiences with some staff members, the overall consensus is that AutoZone has a team that genuinely cares for their customers, making it a reliable choice for auto parts and support.
I needed a specific battery for my Prius hybrid. Tammy Bell went above and beyond to help me figure out exactly which one I needed and helped me order it. It came in on time and she was there to help me again. Tammy did her job with a smile on her face and a quick laugh that turned my day completely around. Thank you,... read full comment
October 2023
The first employee didn't really seem like he knew anything about cars, but the younger employee with him was definitely more helpful.
September 2023
I went to auto zone a couple of weeks ago to pick up some diesel coolant for our generator because it was reading "low coolant level." Lost power at the facility and generator did mynot engage. Ended up not needing it. Went to do a return and the manager Mr Craig was super duper nice. Great customer service. He was amazing.
