Cricket Wireless Authorized Retailer is known for its exceptional customer service, particularly from a staff member named Kara. Customers consistently praise her for being helpful, knowledgeable, and kind. She has assisted with phone transfers, app installations, and finding the best phones within budget. Many reviews highlight Kara's intelligence about Cricket products, with some customers traveling from other areas specifically to receive her assistance. Additionally, Tiana and Brianna also received positive mentions for their support and hard work. Overall, visitors to the store feel welcome and valued, making it a preferred location for many seeking reliable service and support.
Kara helped us switch our 9 phones from AT&T to Cricket, she made a very stressful process, feel like nothing. She is very educated on her job and goes above and beyond.
July 2025
Tiana (not sure spelling) was absolutely amazing. We were travelling through and my phone stopped working. We were lucky to find a Cricket nearby and even more lucky that we were able to have such amazing customer service. She took care of us quickly and got everything transferred flawlessly. 10/10 thanks so much!
April 2025
Kara was amazing so helpful and knowledgeable and kind I needed a new phone and she's was able to transfer all my apps over to my new phone !!