Liviniti
InsuranceHours:
411 Bienville St, Natchitoches LA 71457 Hours
About Liviniti
Liviniti is a pharmacy benefit management company that focuses on providing transparency, value, choice, and good service in a complex healthcare landscape. Unlike traditional PBMs, Liviniti aims to lower costs and offer higher value to its clients. Many reviews highlight the company's commitment to helping customers get their medications approved, even after initial denials, thanks to dedicated and helpful customer service representatives. Customers appreciate the empathetic and supportive staff, who often go above and beyond to assist with medication approval issues and navigate complicated processes. Some customers have experienced frustrations with other insurance companies that restrict prescriptions or delay approvals, leading to out-of-pocket costs and inconvenience. However, Liviniti’s team is noted for its helpfulness and willingness to escalate issues when necessary. The company’s approach includes working diligently to get medications approved and ensuring clients receive the medications they need without excessive delays or costs. Overall, Liviniti is recognized for its focus on better service and transparency, making the pharmacy benefit management process easier and more affordable for those it serves. Customers value their efforts to improve the experience, especially during challenging situations involving medication access and insurance hurdles.
Most Recent Reviews
March 2024
At first they denied my claim but after I submitted a lengthy appeal, my medication was approved. The last woman I spoke with was an absolute gem!
July 2023
The worst insurance, the help desk is not helpful at all, do the minimum amount and blame all rejections on pharmacy without trying to proactively fix issues that continue to arise
June 2023
I've got them for prescriptions me and wife have had a very hard time trying to get medicine to the point of giving up and doing without would not refer them to anyone terrible hope my company goes through someone else soon alot of others at my work having the same problem pay out of pocket or do without
More Comments(63)
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- Natchitoches, Louisiana