Candlewood Suites New Iberia by IHG offers a welcoming atmosphere with friendly staff, including an excellent general manager and helpful front desk personnel. Guests appreciate the hotel's homely feel and cleanliness. The lobby has a pleasant smell that adds to the overall experience. The hotel is conveniently located near food, gas stations, and grocery stores, making it ideal for both short and long stays. However, some issues have been noted by guests. There are inconsistencies in room amenities, with some rooms lacking essential kitchenware. The elevator was out of service during some guests' stays, which caused inconvenience, especially for those on higher floors. Additionally, the fitness room was reported as unavailable for repairs. Some guests expressed concerns about odors in the stairwell and the uneven floors, which they felt could pose safety risks. Despite these challenges, many guests still recommend Candlewood Suites for its great hospitality and clean rooms. The hotel provides well-equipped accommodations with cooking and eating utensils, ensuring a comfortable stay. Overall, Candlewood Suites New Iberia is a solid choice for travelers seeking a friendly environment and convenient location, but management should improve communication regarding facility issues.
Understanding staff that helped me cancel in a stressful time with family in the hospital and having to move around. Special thanks to Lexie at the front desk!
June 2025
They are starting g to go through a remodel so things aren't at their best, but still, it's not bad
June 2025
Enjoyed my short stay. The GM Kelli and Tyler were excellent. Whether I was traveling so a short or long stay, would highly recommend.
