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January 2024 by Wayne Slocum
Rudy fixed my phone and lowered my bill. He is the best
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January 2024 by Sarah Fuster
They are awesome!
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January 2024 by Katie H
Juan is AMAZING. Very friendly and listens! If you looking for some friendly and top notch service, go see him!
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January 2024 by Mike Win
It was great very fast and excellent customer service
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December 2023 by Keioka Harris
My expectations were actually better than expected. The servic tech was very polite, came over introduced himself, as well as shook my hand before and after services were done. I was very impressed. Also, I'd like to add, the other associates were very polite and accommodating as I was waiting in store for completion. I also thought the environment was very inviting as well as the view from the location. Everything was clean and comfortable to be in for the wait. Please acknowledge these employees on their outstanding customer service.
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December 2023 by OSMAN KIDIK
They always help full more then 5 stars
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November 2023 by KDiddle Daley
Best customer service in Orleans Parish for AT&T. I will never go anywhere else.
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October 2023 by Nick Black
Patrick was extremely helpful and transparent. Helped get me setup with new phone in what felt like less than 45 mins.
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September 2023 by NeoVeritas7
the problem lies with AT&T itself. the customer service is so fragmented that if you do something online people in the store don't have access, citing that the online application uses different software platforms that they might not have access to in store. All of this leads to a lot of back and forth between online customer service and in store customer service, neither definitively solving your problem, poor communication, it's as if the company is too large to be efficient. Just pray you don't have a problem and if you do it's going to be frustrating and it's going to take many hours if not days to resolve
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September 2023 by Virginia Ramirez
The Tech, Ricky, is extremely helpful, knowledgeable and kind. He patiently answered all of my questions. The repair was quick and my phone works great!
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August 2023 by Udell Murphy
I had a great experience with someone helping me. And Didn't I don't think i'd like to do anything.mind doing it. Thank you once again for helping me.
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August 2023 by Sharon Bordelon
Paid a bill but friendly service.
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July 2023 by Daniel H.
The staff are delightful, professional, and go beyond what I expected. I like when you're asked if there's something else they could help me with before I go. They are always plentifully staffed. The location is nice as well. The customer service is excellent.
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July 2023 by Janice Puckett (Janice Puckett-Long)
Great service. I was politely greeted at the door, and the Tech person was one of the greeters. Man, he knows his stuff! He was pleasant and talked to me in laymen's terms. He helped me with my problem & I was out of there lol. EVERYBODY at this place was friendly and attentive.
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July 2023 by Dawn Paulson
I was helped immediately upon entering the store. Rudy was courteous, helpful, & knowledgeable. Not only did he get me set up with a new iPhone quickly and efficiently, he got me set-up with a new plan, as mine was pretty outdated. Replacing a lost/stolen phone is usually a hassle, but Rudy at the St Charles store made quick work of it and I left with a smile on my face. Great job!
