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“This is the best bank on the westbank on General Degaulle.The best tella i love them.
Akiem Brual,Baily Williams,Toni Jackson(And the Sect.Guard Sean Bridges THEY ARE THE BEST on the westbank!!!!”
“Ms. Sharita Fields-Eskridge is a phenomenal Account Representative. During a very difficult time while my family was dealing with a bereavement, she took the time to ensure my new bank account was set up smoothly and without added stress. Her professionalism, compassion, and attention to detail truly stood out.
Sharita represents Epic Credit Union with both class and excellence. Team members like her are essential to creating the supportive and professional experience that customers appreciate.”
“I kno the term, "When you're here, you're family," has been used to the point of disregard, but not in this case! I LOVE Fireman's Credit Union because it IS family! Everyone is greeted upon arrival, and most by name! They are ALWAYS...ALWAYS...ALWAYS kind, friendly, professional and knowledgeable. If ANY teller you get doesnt kno an answer, you better believe they will find out, & usually, right then! They are fair, honest, and LISTEN to what you have to say. I was a member of another Credit Union that had frequent issues. When they were also closed during Covid, and referring to Fireman's, AND Fireman's was FIREMAN's, I decided to switch, and have never looked back! If you're looking for a GREAT place for your financial needs...you've found it! If I had to choose a "con," it would be that they close at 4, even on Friday, are not open on Sat., and have no ATM's or access (that I'm aware of,) for use, with reimbursement of fees. That's it!”
“I have been in this credit union over 10 years and I e never ever had any issues. The best thing they did was open up on Tulane I love them all..lobby always clean and full of love when you enter.. but my favorite is Sharon she’s been the same since day 1..and I can’t forget the live tellers and the security guard all of you a job well done!”
“Since visiting POECU to conduct financial transactions the two cashiers ( I do not know their names which is bad) because I visit them consistently every 2 wks. Their customer service is always above and beyond from what is expected even when a customer gets upset. They have that calmness to calm them to not become so upset in the way they both handle in which I have witness for myself,. They always proved great service with efficient communication with all of their customers and they always go the extra mile at every stage to be delivered in an "OUTSTANDING MANNER!!"”
“Wonderful, attentive staff that knows everyone by name. I always feel at ease knowing my money is in good hands. The best thing now is that anyone in New Orleans can have an account there, so I’ve referred all of my friends!”
“Good works deserves good recommendation, I appreciate the effort of Mrs Caroline Jones for helping me work from home despite being quarantined. Profits been made weekly as she promised, i invested $700 and now making $17,200 weekly, All thanks to her, wouldn’t have been easy during this lock down she made me and my Family smile, Send her a DM and thank me later”
“Had a recently situation of fraudulent activity on my account and Hope Credit Union professionally and exemplarily handled it. A special shot out to Tasha Bersen for her assistance.”
“My experience was great. I contacted the office and spoke to Rajan about wanting to refinance my vehicle. With help from Him I was able to set an appointment and meet with Him and April. They both helped me and were able to lower my interest rate by nearly half of what I was paying. They were very knowledgeable and showed great care with trying to give me the best possible offer. I will definitely be recommending to my close friends.”
“inconvenient having only one branch within a 100+ mile radius in a major metropolitan city with dense suburbs. Easily a million people surrounding one small branch. Doesn't help its on a military base. honestly this branch should focus on base and have additional branches for uptown, Metairie, slidell, alot more military service and their families would bank with you. Also why not at least add atms at VA hospitals, vfw's, ww2 museum, you can add convenience, (especially for those with mobility issues) while keeping locations military related and not having to make the investment in brick and mortar facilities. Free for navy federal members whatever fee for others. Banks are already trying out human interactive banking machines. Making robbery, theft, fraud much more difficult. Looking back it sounds fake that depositing an envelope, and telling the atm how much was in it ,good for instant withdrawal was real. Then again personal checks, pumping gas before paying, no cameras or limited grainy black and white vhs recordings. was good enough at one point. when people talked face to face instead of talking to a screen, the withdrawal from actual human interaction has been horrible for society's mental health, errr....sorry OPEN MORE BRANCHES, ATMS ,OR OFF LOCATION TELLER ATMS.”
“MS SORIAH & MS KAREN R THE BEST ?MS SORIAH WENT ABOVE & BEYOND THE CALL OF DUTY 2 ASSIST ME W/THE BEST OF THE BEST PROFESSIONALISM,COURTESY, RESPECT, COMFORTABILITY, & RESOLUTION 2 MY DILEMMA , THAT AT THE END , SHE MADE ME SMILE ? THIS MADE ME HAPPY 2 B A LOYAL CUST OF THIS CREDIT UNION FAMILY & SOLIDIFIED MY HEART ♥️ OF HEARTS ♥️ KNOWING THEY DONT JUST CARE ABOUT THE $$$, BUT THEY DO CARE ABOUT US ,THEIR CUSTOMERS EVEN MORE, & WHAT’S GOIN ON THATS NEGATIVELY AFFECTING OUR FINANCES . THIS JOURNEY MAKES ME CARE & APPRECIATE THEIR STAFFS EFFORTS EVEN MORE FA THEIR HARD WORK ? ? ?THANK U S♥️♥️ VERY MUCH MS SORIAH & MS KAREN FA ALL THAT YALL DO 2 HELP US , YALL VERY APPRECIATIVE CUSTOMERS ?? ?? ??& GOD BLESS ?? ✝️?”
“My first experience with a HELOC loan at a credit union and OnPath went above and beyond assisting my husband and myself with this loan. Customer service was second to none.”
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“The best customer service.awards go to Ms. Yvette Blauvelt and Ms. Lynn at the Algiers branch. I have dealt with them over the last several years relative to purchasing 2 motorbikes and at least 3 cars..they are the best !!!”