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“I walked into the Westbank branch, and I felt like I was in paradise. The customer appreciation beach theme was very welcoming for me. It was a great experience the day got everything taken care of any timely fashion. The banker was blessed and polite. Very helpful.”
“The best customer service.awards go to Ms. Yvette Blauvelt and Ms. Lynn at the Algiers branch. I have dealt with them over the last several years relative to purchasing 2 motorbikes and at least 3 cars..they are the best !!!”
“I had a wonderful experience with Deja Bryant! She helped me get my online banking set up and made the entire process easy and stress-free. Deja was incredibly patient, knowledgeable, and willing to answer all of my questions. She took the time to make sure I understood everything before I left. Excellent customer service and a great attitude. Thank you, Deja, for going above and beyond! Highly recommend working with her.”
“Ms. Sharita Fields-Eskridge is a phenomenal Account Representative. During a very difficult time while my family was dealing with a bereavement, she took the time to ensure my new bank account was set up smoothly and without added stress. Her professionalism, compassion, and attention to detail truly stood out.
Sharita represents Epic Credit Union with both class and excellence. Team members like her are essential to creating the supportive and professional experience that customers appreciate.”
8:30AM - 4:30PM
2200 Tulane Ave, New Orleans
Credit Unions
“I came to apply for a loan with Ms Valaska. The was personable and very knowledgeable of services offered at CFU. It was a Joy to work with her. My visit was quick and I Love the New look of the Lobby!”
“Ms. Sarah Ann and the entire staff at the MidCity OnPath location were very helpful. Ms. Sarah Ann and staff took time to help understand the process and answer all of my questions. The customer service was wonderful.”
“I had the absolute pleasure of working with LaShonta Meeks on my auto loan and I couldnt have found a better agent. She walked me through everything and answered all my questions. I couldn't believe it was a one day process it took me by surprise how easy it was. Thank you again for your hard work.”
9AM - 4:30PM
701 Loyola Ave #100, New Orleans
Credit Unions
“Since visiting POECU to conduct financial transactions the two cashiers ( I do not know their names which is bad) because I visit them consistently every 2 wks. Their customer service is always above and beyond from what is expected even when a customer gets upset. They have that calmness to calm them to not become so upset in the way they both handle in which I have witness for myself,. They always proved great service with efficient communication with all of their customers and they always go the extra mile at every stage to be delivered in an "OUTSTANDING MANNER!!"”
9AM - 1PM 2 - 4:30PM
1635 Elysian Fields Ave, New Orleans
Credit Unions
“Good works deserves good recommendation, I appreciate the effort of Mrs Caroline Jones for helping me work from home despite being quarantined. Profits been made weekly as she promised, i invested $700 and now making $17,200 weekly, All thanks to her, wouldn’t have been easy during this lock down she made me and my Family smile, Send her a DM and thank me later”
“Wonderful, attentive staff that knows everyone by name. I always feel at ease knowing my money is in good hands. The best thing now is that anyone in New Orleans can have an account there, so I’ve referred all of my friends!”
“I kno the term, "When you're here, you're family," has been used to the point of disregard, but not in this case! I LOVE Fireman's Credit Union because it IS family! Everyone is greeted upon arrival, and most by name! They are ALWAYS...ALWAYS...ALWAYS kind, friendly, professional and knowledgeable. If ANY teller you get doesnt kno an answer, you better believe they will find out, & usually, right then! They are fair, honest, and LISTEN to what you have to say. I was a member of another Credit Union that had frequent issues. When they were also closed during Covid, and referring to Fireman's, AND Fireman's was FIREMAN's, I decided to switch, and have never looked back! If you're looking for a GREAT place for your financial needs...you've found it! If I had to choose a "con," it would be that they close at 4, even on Friday, are not open on Sat., and have no ATM's or access (that I'm aware of,) for use, with reimbursement of fees. That's it!”
9AM - 4:30PM
1726 Oretha Castle Haley Blvd, New Orleans
Credit Unions
“Had a recently situation of fraudulent activity on my account and Hope Credit Union professionally and exemplarily handled it. A special shot out to Tasha Bersen for her assistance.”
“During an estate situation after my parents died, OnPath immediately released funds with a death certificate and legal paperwork. Capital One is making us jump through hoops. Still haven't released their money. Thanks OnPath...I can, at least pay some of their bills.”
9AM - 4:30PM
4624 W Napoleon Ave, Metairie
Credit Unions
“I have been with the CU since 1974. They have always been there for me when I needed them.Even though they have changed their names several time, they still have the best attitude and customer service.”
“inconvenient having only one branch within a 100+ mile radius in a major metropolitan city with dense suburbs. Easily a million people surrounding one small branch. Doesn't help its on a military base. honestly this branch should focus on base and have additional branches for uptown, Metairie, slidell, alot more military service and their families would bank with you. Also why not at least add atms at VA hospitals, vfw's, ww2 museum, you can add convenience, (especially for those with mobility issues) while keeping locations military related and not having to make the investment in brick and mortar facilities. Free for navy federal members whatever fee for others. Banks are already trying out human interactive banking machines. Making robbery, theft, fraud much more difficult. Looking back it sounds fake that depositing an envelope, and telling the atm how much was in it ,good for instant withdrawal was real. Then again personal checks, pumping gas before paying, no cameras or limited grainy black and white vhs recordings. was good enough at one point. when people talked face to face instead of talking to a screen, the withdrawal from actual human interaction has been horrible for society's mental health, errr....sorry OPEN MORE BRANCHES, ATMS ,OR OFF LOCATION TELLER ATMS.”
9AM - 5PM
5036 Lapalco Blvd, Marrero
Credit Unions
“Very convenient and efficient service! Natalie and her crew are awesome! Every time I visit this branch, I am greeted with a smile and assisted promptly. I would and have highly recommend them!”
10AM - 4:30PM
8640 LA-23, Belle Chasse
Credit Unions
“I don’t normally leave reviews but I could not pass up the chance to brag on the amazing employees at Instep! Every time I go in I’m treated like a family member!”
9AM - 5PM
111 Wall Blvd, Gretna
Credit Unions
“My first experience with a HELOC loan at a credit union and OnPath went above and beyond assisting my husband and myself with this loan. Customer service was second to none.”
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“Great Customer Service, you're greeted as soon as you walk in the door. Helpful professional friendly efficient people who take care of your needs. I went in stressed and upset, I left with a smile feeling like the most important Customer of the day. Thank You Epic Credit Union!”