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January 2024 by Tina Gaydon
"Navigating the Financial Bermuda Triangle"Oh, where do I even begin with this "innovative" financial institution? It's like stepping into a labyrinth of confusion where every turn leads to another fee. I thought I signed up for a bank, not a financial funhouse.Their customer service is like playing hide and seek with a ghost – you're left wondering if they even exist. And don't get me started on their hidden charges; it's like they have a secret society dedicated to making your money disappear faster than Houdini in a magic show.If you enjoy financial acrobatics and want your hard-earned cash to perform disappearing acts, this is the bank for you. Otherwise, save yourself the headache and run in the opposite direction. Trust me; you'll thank the financial gods for leading you away from this fiscal circus.
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May 2023 by Danny
These people can’t even send a fax. After waiting over a week and still hadn’t received it I called them back and had to explain that you have to put a “1” in front of the area code to send it. ?
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May 2023 by Matthew Farber
I got a car through them and I had it repo so I'm trying to buy the car outright and not only they have my check yesterday at around 9:35am but it's taken forever to processes it but I'm being told it was send to the wrong address even though I was told to send it to the address it's at so do not work with this bank because they are not willing to listen to you at all and want to argue with you and they change the price like 7 times
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December 2022 by Matt T
What sort of bank sends something as important as a vehicle title through standard mail? This sort of bank. No insurance, no signature required. No nothing. Absolutely insane. Once paid, it seems they care very little.
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December 2022 by Anijah Encarnacion
Literally hate this bank if you have a choice choose elsewhere. The customer service is horrible and unprofessional. I’ve been trying to get some information for a month and half and they also forgot to mail me my documents. Poor poor job
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September 2022 by Hannah H
"Christopher" with the NY accent was very rude! Right off the bat asking for a full SSN. All I had was a general question and I did not feel comfortable giving that out right away and he had an arrogant attitude about it. I hung up, I'd rather not deal with people like that.
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August 2022 by PAMELA ELLISON
I have to look at them reviews of other clients I don't understand why they say that good customer service is so bad I've had nothing but good experiences each and every time I communicated with the customer service so so much for that I guess every incident is an individual and people are treated individually on the way that they treat people. My opinion pinion you know what that is everybody has one
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July 2022 by Brian Gillis
This is BG from Plaquemine. This company is Horrible. Don't signthose papers.I'm. not late on final car payment but getting harassed. On time payment 6 yrs. final car payment and they acting unprofessional. Thought we. could do future business but Scrap that. Customer service Stinks. I know this is business but communication rules the nation.God Bless..Things may seem hard but the Devil wants ur name in Black on white paper to seal the deal.
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January 2022 by DaNielle Carhee
Crescent Bank has lied about the amount of my garnishment and even intentionally sent mail to the wrong address. I voluntarily returned my vehicle and was told that there was a balance of $8000.00. I received a letter stating that they sold the vehicle for $6,000.00 and that I now owed a $2,000.00 balance. 7 years later (2021) they paired with Edward F. Bukaty, III and filed a garnishment against me for $13,000 (the price of my vehicle). I called and spoke with a representative in their legal department and even they refused to speak to me. Since they have falsified most of the information for my employer and gained almost $8,000, I will take things a step further legally. This office will DO ANYTHING (falsify legal documents) TO TAKE YOUR MONEY.
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December 2021 by Will Banks
STAY AWAY! If you can find any other place to go I recommend you do that if you want to be treated with decency. Horrible communication and customer service skills! They get attitudes with the customer for trying to understand whats going on. Stay away!
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April 2021 by Eve Scott
DON’T SIGN THOSE PAPERS WITH THEM! I WISH SOMEONE TOLD ME ABOUT A CREDIT UNION. GOT MY DREAM CAR BRAND NEW AT 6% INTEREST WITH A REPO ON MY CREDIT. GO TO A CREDIT UNION. OR YOU WILL REGRET IT.
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April 2021 by Denise G Johnson
They are rude not helpful at all everytime you pay your bill They find a way to add extra money onto your bill.
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February 2021 by Amanda Flatt
Would give no stars if possible useless unprofessional and liars do not go here
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November 2020 by Sheldon Pappas
They will take advantage over you with the most insane amount of interest
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May 2020 by Drako Parsley
Absolute trash, don’t even think about getting a loan from these scumbags. Don’t even understand how this bank is in business.
