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November 2023 by Sky Fanning
Wanted an SUV gave me a Honda I hope you like deez peanuts from my crawfish
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November 2023 by Elizabeth T.
Will be writing in to report unprofessional unhelpful customer service. Just use the airport location if you actually NEED your rental
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July 2023 by Glenda Jordan
Telephone service was less than desired. The representative did not try to accommodate me nor did the representative make any suggestions for other locations.
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July 2023 by OreB Butler
Briana was amazing, her customer service was beyond what I expected from enterprise. Thank you ☺️
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May 2023 by Schewanda Blackburn
Enterprise did an excellent job no wait car was ready and no hassle I love it...Thank you
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May 2023 by Juanita Mulkey
Everything was good as usual the young manager was very nice and courteous. Always great service
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May 2023 by Jan Lassen
Rented on a saturday, took 20 minutes to get the car. Staff was very friendly and helpful. Car was great. Had a good time.
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March 2023 by Rhonda Dents
Absolutely great experience with my recent car rental. Everything was handled professionally and with care.
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March 2023 by Pretty Penelope
Very friendly staff and was able to get me into a rental the same day while other companies fell through with their reservations ?. Will recommend and use them again.
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January 2023 by Aletha Strong
Najee Booker, my management trainee rental agent is excellent. He made sure I had no concerns to address. The process to extend the rental, as repairs were not completed on my vehicle when expected, was completed without difficulty. Both the pick up and the drop off were excellent. I heartily recommend this company, this location and this staff member.
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January 2023 by Candace
I had the best rental experience I've ever had. It was at Enterprise with Najee as my rental person at the Enterprise rental site in Gentilly. He was very knowledgeable and patient. He explained my contract and add-ons clearly. He checked in my car when I returned and, again, was so helpful with my extra day rental. He got me into my car and on the road efficiently, professionally, and friendly. He also returned me to home with the same great skills. Thank you so much Najee and Enterprise.
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January 2023 by Nerkeda Butler
The Staff was friendly and the Gentleman that works there went the Extra Mile to ensure that I received a Vehicle. I Highly recommend this location and the Young Gentlemen Customer Service was most Exceptional.
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December 2022 by Dwight Elmore
Outstanding customer service by Mr. James at the Chef Menteur Hwy location in New Orleans on December 14th. I was pleaseantly greeted by the staff upon entering the door. Mr. James welcomed me to his area and began to assist me. He was extremely professional and courteous. Great job!
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February 2022 by Herman L.
Unprofessional representatives. Poor customer service. It took 10 days to get assistance on a Insurance reserved vehicle. I cancelled the request and chose another branch. Ridiculous!
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November 2021 by Octavia Washingtin
Omg! The staff has been so friendly, and very helpful. I got a car from them but it said low tireI kept the car anyway. Then later that day I noticed an egg in the back tire as well. I called in and let them know. I was unable to bring it back the same day, but the next day it was on a flat. I called them they got me a new car right away with no problem. The staff was the best. I was in and out.
