Public Storage in New Orleans offers a convenient and flexible storage solution for customers. Reserving a storage unit is a hassle-free process, with the option to skip the counter and access the unit directly through their online eRental system. The staff, particularly Ash and Toby, have been praised for their exceptional customer service, going above and beyond to ensure customers' needs are met with patience and understanding. The facility has undergone positive changes, including improvements to the staff. Customers have expressed satisfaction with the cleanliness of the storage units, although some have noted inconveniences, such as the early closing time and issues with the mobile system and elevators. Overall, Public Storage in New Orleans is a storage option that provides a personalized experience, with a commitment to meeting the needs of its customers.