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January 2024 by Chayse O.
Alll the first died the same day we got them and then some of the worker had an attitude.
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December 2023 by Kendall Helblig
The store hours on the website and posted on the store say the groomers are open until 7pm and accept walk ins. Brought my dog in for a nail trim at 4:30pm and was told they were closed for the day- they left early.
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December 2023 by Ray Pinder (The Bigg Fella)
My dog and cats love they're food and toys. Plus they have reasonably priced clothes for my dog and the service is always on point.
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November 2023 by Bob Russo
Clean and well stocked with doggie adoptions at the front. Cashier was so friendly.
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November 2023 by K H
Visiting NOLA from Tennessee and this place is the place to go to get your pet needs. Store seems a little smaller than our local Tennessee store, but they have everything you need. Employees are all very friendly!!!!!
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September 2023 by Maria
Deserves zero stars for their inhumane practices. Bird and reptiles are neglected in depressing, lifeless cages and tanks. All the fish tanks have dead fish at the bottom and the betta fish are just in plastic cups, literally dying.
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August 2023 by leah (Leah)
The staff are nice, caring, informative. Almost never out of stock, take care of the pets. Honestly the best PetSmart.
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August 2023 by Emily Adams
It’s a nice place to get petty essentials with great and knowledgeable people!
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August 2023 by hannah
i just tried buying a gecko and i have experience with them. and i tried buying a tank for him and they were trying to force me into buying another 300$ tank when i already have one and i told the lady that and she told me that i have to take a picture of it and show her. worst experience ive ever had and i never dealt with this when i got my first leopard gecko. i will never go back to this pet smart again.
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July 2023 by Hillary R.
Do not go to this location! They are very GHETTO and unprofessional, Tia is supposed to be the"Lead" of the grooming department and refused to service my dog because I was 10mins late and had the nerve to have a nasty attitude then when my husband called to find out why she cancelled she lied to him and told him I was 20 mins late and they have the right to refuse service if we're late . GO TO PETCO!!
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July 2023 by Kyliesaurusrex
Went in to get ear cleaner for my pup. I was going to buy basically every ear cleaning option they had--they had a lot of options. The person at checkout was so helpful and narrowed it down to the best option for my little girl, so I had more money to spend on dog toys!! She didn't need more toys, but preferred them much more than more ear cleaners. So awesome and so helpful!
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July 2023 by Anhelina tkachuk
No one answers the phone, the menu gives you THREE options: For store hours, press 1. For grooming, press 2. For pet training, press 4.Of course, pressing 0 automatically disconnects you. This is what the world is coming to. Multi-billion dollar corporations that can't even answer the phone.
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June 2023 by KEITH KENYE
Love shopping here, but the grooming do not do a good job. Won’t be bringing my dog there anymore to get groomed.
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May 2023 by Martin Denesse, Sr.
Nice place. Some items are very limited and when I saw the sign about dog shots for my new puppy and inquired the staff didn't know anything about it.Very disappointing.Overall nice store for some things.
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April 2023 by illcatchu lmafo
Always clean. Staff not as friendly. But helpful nonetheless