PetSmart is a large retailer offering a wide variety of products for dogs, cats, birds, fish, reptiles, and small animals. Customers can shop online and pick up orders locally. Select locations provide services like pet grooming, dog training, boarding, and adoption. Reviews note that the store has everything needed for pets, including reasonably priced food, toys, and clothes. The service is frequently described as helpful, awesome, and on point, with employees often being very friendly. One specific service, getting a rabies shot administered, was reported as quick, inexpensive, and well done, leaving the pet unscared. However, experiences with grooming services are mixed. While a groomer may do a good job, the staff's demeanor can vary, with only some workers being particularly friendly. One customer witnessed a groomer becoming frustrated and cursing, which caused discomfort about leaving a pet unattended. Despite this, the store remains a recommended place for pet needs.