Public Storage in New Orleans offers storage spaces with free reservation and no commitment. Customers can choose the online eRental option to skip the counter or receive personal attention from on-site managers. Reviews highlight that the property grounds are consistently clean and well-maintained, with issues like lighting addressed promptly. Multiple reviews praise the exceptional customer service. Staff members are described as professional, helpful, kind, patient, and thorough. They take time to listen to concerns, explain processes like the mobile app without making customers feel rushed, and ensure all issues are resolved in a timely and thoughtful manner. This results in a pleasurable experience for customers, who note the managers go the extra mile and deserve recognition. The overall service is consistently reported as excellent.
I went to the storage center not knowing what size storage I needed, Jae showed me the different sizes and was able to help me get the storage I needed. She made it a very easy process.
July 2026
The manager at location on I10 service rd on Bullard was very nice and professional
June 2026
After a six month rental, we closed our account. Andrea, the onsite property manager was incredibly helpful assisting us with our move out.
