AutoZone Auto Parts in Opelousas, LA is a leading retailer of auto parts, including new and remanufactured hard parts, maintenance items, and car accessories. The staff provides excellent customer service, with one customer praising the assistance of the lady inside the store. However, some customers have experienced issues with the accuracy of the online inventory, leading to unavailable pre-ordered items. Despite these minor challenges, AutoZone is generally praised for its great customer service and willingness to resolve any issues, such as replacing a damaged alternator at no cost.
Bought a brand new alternator and someone poured all on top of my brand new one and fried it so I took it off took it back and AutoZone gave me a brand new one again with no cost
March 2023
They have the best employees!!! They really go out of their way to help you get in and out !!
February 2023
Excellent customer service! Great service by the Manager and Jay P.
