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“I am a co-op customer and the people at this location are so nice and friendly. On Saturday when I use the drive through ATM the customer service is so helpful. They walk you through every step. Job well done to all of you. Thanks”
“Absolutely awful customer service - do not use this credit union- I originally left one star.I came back to this review to update.I had a mobile check that was denied for deposit and I was originally told that it was because it was a paper check. Very long story short; Campus federal reached out to me to say they had listened to the audio of my phone call and I was in fact given in correct information. They went out of their way to accommodate me and make my experience a positive one.We all mess up. But a company that is willing to accept that, learn from their mistakes and improve will continue to get my business.Thank you Campus Federal for making it right.”
“I just had to give major props to Miss Kiara Jackson! Today was by far the best customer service I’ve EVER experienced at any Eagle Credit Union location. I opened a checking account and Miss Jackson made the process as easy as possible and she was extremely helpful. If you want to experience Grade A customer service, please use the Eagle Credit Union located on College Dr. Everyone was so friendly and welcoming!”
“5 stars solely for the professionalism of Britney Holloway. I have been searching for a new car since February 27, 2023. She has been so patient, while I go from dealership to dealership looking for the right car. She was also very diligent as each time I asked for an increase or questions, she was always ready to help. She was consistent with following up- I never had to wonder about anything with her! She is so welcoming and nice, I felt like she was truly interested in giving me exactly what I needed and wanted as a young woman looking for a car on my own. I am extremely excited to say I drove off the lot with that brand new car on Monday, May 15, 2023 all because of Britney. I am so thankful for her services. She truly made my very scary process extremely seamless and for that I will forever be grateful. I have been a member of Campus Federal for 8 years, and will continue to be one because of representatives like Britney.”
“We have been happy with Campus Federal for over twenty years. Most recently, when opening a business account, Jacob Johnson was extremely helpful in person and over the phone. He was knowledgeable and polite. Couldn’t have asked for better service.”
“Mrs Rachael Raschke is sure a blessing into my life and that of my family, with minimum investment of $600, be rest assured to make your withdrawal of $7,200. After loosing my job I have no where to lay my heads upon until I was introduce to Mrs Rachael Raschke by a friend who advise me to invest into her bitcoin trading and now my life has really change.”
“I love coming here to use as a credit union service center. The tellers are always nice and classic Baton Rouge friendly. The ambiance is like a bank when I was a kid; I hope they never change it. Maybe that's why I always feel so friendly and down home in there.”
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“I would like to personally thank Mrs. LaTasha Johnson-Bailey for assisting me through a very frustrating experience with a lender on a new home. She assisted me, and in my opinion went above and beyond,with getting the correct documentation needed for my wife and new born to move forward with purchasing our home. Again, thank you Mrs. LaTasha.”