“I have AAA, and for the last four years I've had to use it about four times. And each time the AAA contractor who came to my rescue is ACE Towing. And each time, the person who was dispatched is Will. I called AAA about two days ago when I had a flat tire on a cold and rainy morning. I am 68 years old and no, I have no idea how to change a flat. I also don't know how to get the spare tire out of the nest in which it rests, and even if I did there is so much stuff in my trunk, I would have been soaking wet before I could get to the spare. In short, I was up the proverbial creek. So, I called AAA. Not long after I made the call to AAA, up drives the tow truck and who gets out of it but Will, smiling as usual despite the cold and rain. He asked me why I always waited until the worst weather to have car trouble and I couldn't help but laugh, because for some reason no matter what car I drive, apparently winter is not its friend! But anyway. Being stranded is not a good feeling! But thankfully, I've experienced that ACE Towing is the best! Fast response time. Professional and reliable service. Great attitudes. And not afraid of the rain and cold. Thanks, Will! I truly appreciate your help!”
“I’ve been buying cars since I was 18 and what I can say is that at Toyota of ruston you’re met with the most outstanding customer service. They understand, they listen to what you need* and they do the looking they take care of all the hard questions and find you something that is actually worth your time. I’ve gotten 6 vehicles from this dealer ship. All AMAZING customers service. Mona and Joshua and Candice they work hard for you so you can just sit back and enjoy the addictive atmosphere. They go above and beyond to always help their customers and community. Anytime someone asks me about finding a car I immediately point them to Mona. Give her contact to them and tell them just call and tell her the good the bad and the ugly she will work it out for you. Thank you so much for always being kind and helpful”
“Everyone I interacted with during the quote, scheduling, phone interactions, and paint work, we're professional, friendly and respectful. The paint work turned out very nice.”
“Tire rotation/alignment …they got me in very quickly. My wait time was appropriate for the service scheduled. Price was reasonable. Guys working there were very helpful. A+ . Thanks Doug! Your prompt attention and courteous service is appreciated.”
“Acme replaced my back glass on my 2025 Jeep Wrangler. They had it shipped overnight and had it installed the very next day. Thank you so much for having such great customer service and quality work. I really appreciate everyone who helped!”
“I’m so used to places that change your oil and that’s it. Speedee actually checked to make sure all my fluids were at a good level and told me which things needed topping off (such as my power steering fluid), then refilled it for me! They even checked my tires and warned me that my back tires were dry rotting! I’ve been to multiple places this summer for different reasons and no one has mentioned that. Thank you for being diligent and checking everything! This will be my go to oil changing place for sure.”
“The people are great always there to offer a hand and all around good attitude and always a fare shake .the prices are good and seem to always be a little above all the others .They treat you like your part of the family love you guys .”
“I was recommended to R n R by a really good friend whose opinion I value when it comes to these kinds of things. Was the BEST ADVICE I BELIEVE I HAVE EVER BEEN GIVEN. Changed the way I feel about buying tires forever!!!! Also they were able to point out and help me prevent what could potentially be a very huge wheel and tire issue!!!! THANK YOU R N R RUSTON, LOUISIANA LOCATION!!!! YALL HAVE THE PINK TOPS TOP VOTE!!!!”
“I literally wasn’t even a customer. I hit the curb, pulling into PJs and the guys paused opening the garage so that they could help pull me out and literally saved my entire day. Will absolutely be a lifetime customer now, So many people drove by and I didn’t even have to come ask him he just came up with a chain and started helping. So extremely forever grateful because I absolutely was panicked”
“Big shoutout to Goudeau’s. My 96 Nissan Hardbody had an issue where it would randomly cut off for months and literally not a single mechanic had been able to trace the issue down until Evan took a look at it. He was able to troubleshoot and was super persistent while charging a fair price. The guys at Goudeau’s are fantastic and I’ve never had a better experience going to a shop before.”
“We were traveling through the state when our AC went out about 4 pm on a Friday. With temperatures in the 90’s we were desperate for help. We saw the ratings and with prayers pulled into BroomAuto. The owners were fast to take immediate action and help us back on the road again!! There are not enough words here to express our amazement of their kindness and attention. Additionally, the skill of diagnosing our air conditioning problem was exceptional. We had just paid almost $600 for air conditioning maintenance to supposedly “fix” the problem. BroomAuto explained the real issue was simply a temperature sensor. The details, help, and explanation was spot on. We are now two states away and cool as cucumbers! Thank you BroomAuto!!”
“Needed done work done on my Sierra, and everything was nice, easy, and professional. From Logan getting everything scheduled to the techs who knocked it out in a day, got me back on the road and moving on. Great staff, excellent service.”
“Very professional and trusted people. Ms Lendi of the service department at courtesy chevrolet call & text keeping me informed of the process & steps they were taking in repairing my vehicle in a timely matter. Thank you, Ms Lendi”
“Didn’t even go to this shop bc they don’t work on foreign cars, but the man I talked to was so sweet and friendly on the phone and recommended me a place where my car could go.”
“I need to find employee name to give her credit. She changed my opinion from not so good to, I trust this place and have confidence in the information given, inspection, work done, overall competence.......etc... seems like Brandy maybe but idk that is correct.”
“I have know Casey for several years and he has worked on several of my vehicles. He has a great group of guys working with him and I can get quick diagnostics and estimates for the repairs I need. They stand behind their work and no matter what weird questions or concerns I bring up are always helpful.”
“Quick, efficient service, fair pricing, and a welcoming staff. They even pointed out a problem with my drain plug gasket and took care of it without any hassle. It’s great to have a trustworthy, knowledgable, locally owned oil change shop you can count on. I will be a repeat customer.”
“Super fast and pretty good prices. My sister purchased 2 used but looked brand new. I bought 4 new tires. I was quoted a cheaper price over the phone though. As far the tires I’m not really a tire brand expert but I do think the seem to constantly have rocks getting stuck in the tread. More than the occasional rock.”
“Great place one stop shopping guns /ammo/ lawnmowers/chainsaws motorcycles/ four-wheelers/ parts and service what else do you need .If you have not been there don't wait you'll be surprised”
“Upfront, quick, friendly, and informative. Got my alternator replaced for a very competitive rate, and there wasn’t an attempt at an “upsale” on something else. Definitely a gem in Ruston.”
“I've been waiting for them to call me back. It's been a while but I know they're going to do wonderful jobs at a reasonable price. It only been a month now.”
“Southern and friendly services! My Turbo went out on my Buick Encore, I called and they got me in quick to give me a diagnosis and quote. I believe they priced it fair and had the job done in 2 days.”
“The service person, Nicholas, was friendly, hospitable and professional. I received text messages & updates about the status of my car repair while I waited. In addition, I was able to use my coupon that reduced the cost of the service. I am pleased with the care I received.”
“I have nothing but good things to say about Mr. Lee, he even brought me to enterprise because they were short staffed and couldn’t come pick me up. He is super nice and does great work!”
“Jr. the owner is really nice and respectable. He has a great well experienced fast working team who knows their work in and out. They all get the job done right in an orderly timely fashion. Tremendously highly recommended. Guaranteed!!”
“Cannot recommend them enough. They are so nice and quick with their services. I towed my car to them because it wouldn’t crank and when they got to it they told me that a wire was a little loose on the battery. They fixed it and gave the car back to me, free of charge.Services: A/C installation & repair”
“Great retail service ,bow shop guy was very helpful, pointed out some good deals on some broadheads (I bought 2 packs)and the Christmas knives were a great deal, (kershaws)bought my son and I one ,going to go back and get 5 more for my nephews for Christmas.”
“Jaqua Hill was my salesman and he and the whole team were super friendly. The buying process was seamless. They got the note down to what we wanted and the trade in value for my vehicle that we wanted. I would highly recommend purchasing a vehicle from them.”
“I’m so happy I met with Seth Peterson on my journey of getting a better vehicle. He made sure I was taken care of and he also listen to my needs in picking out the best vehicle to fit my family.”
Fix Auto USA opened its 200th location in Palm Desert South, California, Body Shop Business reported. An impressive achievement for the company started just over a decade ago. "I'm honored to be the 200th Fix Auto USA location," said Arroyo. "I joined the network in 2014 and haven't looked back. This network has given me so much, and I can't wait to continue building my business and representing the brand."