AutoZone Auto Parts in Shreveport, LA is a leading retailer of auto parts, including new and remanufactured hard parts, maintenance items, and car accessories. Customers praise the store's friendly and helpful staff, who are knowledgeable about car maintenance and repairs. One elderly customer, who had trouble with her car's key fob, was assisted by an employee named Tim Williams. When the store didn't have the correct battery, Williams went the extra mile, using his own key fob to find the right size battery and install it, refusing any payment or gratuity. Another customer with a broken windshield wiper was quickly helped by an employee who found the right replacement and installed it for them, despite the cold and windy weather. Customers also appreciate the store's competitive prices, clean and well-kept facility, and the availability of special parts. The staff is described as professional and friendly, making the overall experience at this AutoZone location a positive one for customers.
We had the best experience today we had a issue with a part that was purchased..Anjanette assisted us and provided the best customer service and got us taken care of we will be shopping at AutoZone always for any auto needs!
January 2026
Their customer service was great willing to help me install a part, but I declined since it should of been easy until the connectors stomped then and they found a different part for me
October 2025
Had to get a new battery due to mine on the brink of dying. Pulled in had the battery tested to be on the safe side and sure enough it was on the way out. Purchased a new one and they not only installed it, but gave a military discount. Love those who appreciate us service members. Thanks for the help.
