Firestone Complete Auto Care has been serving the community since 1926, offering a comprehensive range of vehicle services in Shreveport, LA. Located at 1640 E Bert Kouns Industrial Loop, the shop provides maintenance, tire sales, and repairs for all makes and models. Customers appreciate the friendly staff and good pricing, although some have noted occasional delays due to a mechanic shortage. Many reviews highlight the efficiency of the service, with quick turnarounds for tasks such as oil changes and tire replacements. While the waiting time can sometimes be longer than expected, the staff's courteousness and professionalism help make the experience positive. Some customers have expressed disappointment over minor issues, like the availability of coffee in the waiting area. Overall, Firestone Complete Auto Care is recognized for its honesty and expertise, making it a trusted choice for auto care in the area. Residents looking for reliable and affordable vehicle services are encouraged to schedule an appointment online or visit the store for assistance.
Timely finish, comfortable waiting area. Given opportunity to ask questions. Reasonable prices.
February 2026
Great customer service! Made me feel comfortable about the service! Eddie made sure I understood the process!
September 2024
Good work - The waiting was the only problem, but nobody can foresee issues with cars in front of you. The pricing seemed good and staff was friendly. It seems like many places have a mechanic shortage causing some delays these days. I will go back.
