Hertz Car Rental - Shreveport - Shreveport Regional Airport (SHV)

Car Rental
Hours: Hertz Car Rental at the Shreveport Regional Airport (SHV) provides a consistently positive rental experience for customers. This location is praised for its friendly and helpful staff, quick service, and well-maintained vehicles. Customers highlight the excellent customer service provided by staff members like Cindy and Renee. Renee, in particular, is commended for her professionalism and dedication in assisting customers, even when faced with challenging situations beyond her control. The staff is described as caring, efficient, and able to resolve any issues that arise. The rental process is reported to be fast and easy, with quick check-in and check-out times. Customers appreciate the convenience of the on-site location within the airport terminal. The vehicles are clean and well-kept, and some customers even received free upgrades. While the majority of reviews are highly positive, one customer did experience a long wait time for their reserved vehicle due to staffing and coordination challenges between the counter and the car preparation crew. However, Renee's handling of the situation was commended, and the issue appears to be an isolated incident. Overall, Hertz Car Rental - Shreveport Regional Airport is praised for its excellent customer service, efficient operations, and well-maintained fleet, making it a top choice for travelers in the area.

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1. Shreveport, Louisiana