Home Insurance in Shreveport, LA

“Kelley B. is the Xtra Most BESTEST! She made me feel comfortable in an uncertain and confusing situation I was put in and after all, I was still confident I would be fine- thanks to her. Y'all go check her out and see for urself?”

“Melinda is my contact and she has been wonderful in helping me over the years. If you need a trusted Agent, someone who will listen to you and not hassle you, reach out to Melinda.
Thanks girl for all you have done to help.”

“She is the bestttt!!!✅✅✅ got me everything I wanted and found more discounts. I wish it was something I could do for her. Great customer service and solution oriented.”

“I have been a client of The Pace Agency since 2012 and they are absolutely wonderful. Cheyenne Blakeman, Sydney, and the whole team are always there to help when I need them. Professional, compassionate, knowledgeable, and indispensable! I highly recommend The Pace Agency!”

“I have been insured with a different State Farm agency in Shreveport for decades, but I recently made the decision to switch to the State Farm agency on North Market, owned by Earlene Coleman. Although I don’t typically write reviews for insurance agencies, I felt compelled to share my experience because the level of service I received truly stood out.

From start to finish, Mrs. Coleman and her staff were professional, efficient, and genuinely attentive. They took the time to review all of my existing policies and successfully lowered the premiums on my home, auto, lake house, and other insurance needs. They also helped me bundle my policies and add an umbrella policy to properly protect my jewelry, ensuring I had better coverage at a lower overall cost.

What impressed me most was how clearly everything was explained. One of Mrs. Coleman’s team members, Jennifer Allen, walked me through each policy in a way that was easy to understand. For the first time, I truly understand how my homeowners and auto insurance work. In the past, I often felt confused or left with unanswered questions, but that was not the case here.

Responsiveness was another major difference. I’ve previously experienced delays with other agencies when it came to follow-ups, policy updates, or receiving insurance cards. At this office, communication was prompt, thorough, and reliable. I never felt like I had to chase anyone down for information.

While no one particularly enjoys dealing with insurance matters, Mrs. Coleman made the process as smooth, efficient, and pleasant as possible. I was especially pleased to learn that my premiums were going down at a time when most people expect them to increase, all while receiving improved coverage.

I sincerely appreciate the outstanding service provided by Earlene Coleman and her team, especially Jennifer Allen, who assisted me when Mrs. Coleman was unavailable. I highly recommend the State Farm agency of Earlene Coleman on North Market in Shreveport, Louisiana, to anyone in need of auto, home, or other insurance services.
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