Life Insurance in Shreveport, LA

“Kelley B. is the Xtra Most BESTEST! She made me feel comfortable in an uncertain and confusing situation I was put in and after all, I was still confident I would be fine- thanks to her. Y'all go check her out and see for urself?”

“I recently had to make some changes to my insurance as the result of an unexpected and difficult change in my personal life. It wasn’t something I was particularly looking forward to handling, and honestly, it was just one more thing on a long list of things I suddenly found myself having to figure out.

I cannot say enough about how wonderful Cody was throughout the entire process. From the very beginning, he was patient, understanding, and incredibly kind. He took the time to walk me through everything, answer my questions, and make sure I understood my options.

What stood out to me most was the compassion he showed. When you’re already going through something difficult, even the simplest tasks can feel overwhelming. Cody recognized that and went out of his way to make this part of the transition as easy and stress-free as possible.

Great customer service is always appreciated, but genuine kindness during a difficult moment is something you remember. Cody provided both. I walked away feeling taken care of, and I’m incredibly grateful for the way he handled everything.

Thank you, Cody, for making one difficult thing feel a whole lot easier.”

“Stephanie Freeman was the best agent I’ve dealt with at Pace! She was, concise, and compassionate when helping me with my home owner’s insurance.”

“Ms Taylor was so helpful....she was amazing! Best experience i have ever had with any insurance company......sare I say it was a pleasure having Ms Taylor assist me”

“I have been insured with a different State Farm agency in Shreveport for decades, but I recently made the decision to switch to the State Farm agency on North Market, owned by Earlene Coleman. Although I don’t typically write reviews for insurance agencies, I felt compelled to share my experience because the level of service I received truly stood out.

From start to finish, Mrs. Coleman and her staff were professional, efficient, and genuinely attentive. They took the time to review all of my existing policies and successfully lowered the premiums on my home, auto, lake house, and other insurance needs. They also helped me bundle my policies and add an umbrella policy to properly protect my jewelry, ensuring I had better coverage at a lower overall cost.

What impressed me most was how clearly everything was explained. One of Mrs. Coleman’s team members, Jennifer Allen, walked me through each policy in a way that was easy to understand. For the first time, I truly understand how my homeowners and auto insurance work. In the past, I often felt confused or left with unanswered questions, but that was not the case here.

Responsiveness was another major difference. I’ve previously experienced delays with other agencies when it came to follow-ups, policy updates, or receiving insurance cards. At this office, communication was prompt, thorough, and reliable. I never felt like I had to chase anyone down for information.

While no one particularly enjoys dealing with insurance matters, Mrs. Coleman made the process as smooth, efficient, and pleasant as possible. I was especially pleased to learn that my premiums were going down at a time when most people expect them to increase, all while receiving improved coverage.

I sincerely appreciate the outstanding service provided by Earlene Coleman and her team, especially Jennifer Allen, who assisted me when Mrs. Coleman was unavailable. I highly recommend the State Farm agency of Earlene Coleman on North Market in Shreveport, Louisiana, to anyone in need of auto, home, or other insurance services.
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