About U-Haul Moving & Storage of Downtown Riverfront
U-Haul Moving & Storage of Downtown Riverfront is praised for its exceptional customer service and friendly staff. Customers commend the courteous and professional representatives who treat everyone with respect. Many have noted a stark contrast to experiences at other locations, particularly highlighting the support from Mr. Thomas Allen, the owner, who goes above and beyond to assist customers in challenging situations. The facility offers decent prices, climate control, and convenient access to moving carts, making the loading and unloading process easier. While the downtown location has one-way streets that can be tricky, customers express a strong desire to return due to the overall positive experiences.
Attendant was knowledgeable and courteous. He answered my questions, provided explanations, and most importantly. Did I mention he was courteous?
October 2025
Friendly fast service hooked up for us in chillicothe and unhooked for us in shreveport. Equipment was great didn't have any issues
April 2025
They had the equipment we were looking for and were open on a Sunday. The truck was clean and ready to go when we got there. Be aware their parking lot with the trucks is across the street.
