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February 2024 by Sharon Smith
Always kind and very helpful. This ups is the best.
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September 2023 by Shawn Thrower
Friendly employees
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August 2023 by Jacob
I go here quite a lot because I ship packages often, and I must say the Indian guy at this store is probably the rudest man I've ever met. Not even going to waste my time writing the details because I doubt management will do anything about it, but if you go here expect to be constantly eye rolled and sighed at for simply wanting to print a label.
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August 2023 by Gina Zanutto
Do not go here for ANY international shipping needs. Customer service was demanding a state when this particular country doesn't even have them; asking for a phone number when the input is only 10-digits (this country uses 12 numbers). Absolutely wild. Cannot put in any information yourself - you must slowly and repeatedly spell everything out to a person who could clearly care less and is acting annoyed by the whole process. I was able to do this cheaper and faster at USPS. I regret even trying this in the first place. I'm relatively new in town, but now I know better.
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June 2023 by Nitesh Patel
The white kid here with the curly hair is racist.
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March 2023 by Larae Brown
The people there are very rude and unprofessional. They too old to be acting like that. I suggest you hire more people and fire the ones there. Thanks!
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March 2023 by shawn ali
Not good customer service. rude and very pathetic. Especially the older bold guy.Not good with appointments. If you have an appointment for fingerprints don’t come to this place!! You will waste good hr of your time waiting for the person doing tye fingerprints.
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March 2023 by A S.
A female employee was doing her best to help me but was having trouble. The manager or owner (I'm not sure) came over when she asked him a question. He was VERY rude with her, and me. He snatched the paper from her and talked to her like she was a child. I was very uncomfortable, and she seemed unhappy. This used to be a good place to go. I haven't been happy here the last few times I've visited but I won't be coming back after what I saw today.
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February 2023 by Theresa R.
This location used to be a 5 star store, but since the new owners took over, the service has declined significantly. The employees are not friendly at all and act like the customers are interrupting their day. I was in the store today to mail a package and the man who waited on me was terribly rude, short, barking orders at me and basically forced the receipt into my hand. I've given this location multiple chances, but today was their last chance. I'll be taking my business to any other location BUT this one.
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January 2023 by M Henry King
Be careful using this location, you will be over charge! I have went to other locations after going here and was quoted a lower price for shipping, just because I wanted to make sure I did it three times and each time the same experience. They know what they are doing! People just assume and pay what is quoted to them.
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December 2022 by Michael Ganhs
Horrible customer service. I called before going to confirm if they ship USPS packages and that said yes. My girlfriend went to drop off, and they told her they don't. They were so rude and unhelpful she left in tears. I'll never do business with them again. Save your time, and go to the other location. This place SUCKS!
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November 2022 by Aaron Sargent
The lady at the front desk was extremely rude not helpful at all. Her attitude is why I will never go back to UPS
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October 2022 by Sara M
The white lady working there has terrible customer service and acts like she owns the place. Terrible experience.
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October 2022 by Nikki G
Great customer service! They really put forth a great effort to get customers in and out fast. I've visited the location twice so far, and I notice that if it's more than 2 people in one line, another associate opens their line for service. The way that they work has me really thinking about opening up an account for one of their mailboxes.
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August 2022 by Tracie Shoap
AMAZON RETURNS - BEWAREDemand you get a receipt for your Amazon Returns. I have had 2 times at this store where I returned Amazon Purchases and Amazon Never Received it back and I was charged for not sending it in.