Crossgates Firestone is a solid place for service and tires, known for being friendly, honest, and affordable. The shop provides excellent and unmatched customer service, with staff that are super friendly and create a very welcoming and calm atmosphere. They go above and beyond for customers. Repairs and tire installations are handled in a timely manner, with updates provided throughout the process. Even on busy days, they work to fit customers in and complete work quickly without breaking the bank, ensuring people are in and out in great time. The team is skilled at addressing issues promptly, from quick tire repairs to necessary checks, all performed cleanly and efficiently. Their service is highly recommended, making for a five-star experience.
Mike and all employees were super friendly and the atmosphere of the shop was very welcoming. I really appreciate the calm and friendly environment when waiting at a car shop for repairs or maintenance
We got our car taken care of in a timely manner, and updates were provided throughout our time there.
March 2024
One of the staff members was really busy but he was able to flex his time to quickly check my tires out to make sure there was no nail in one of the tires. Excellent service member!
December 2023
There is a reason that I always come here. Friendly, honest and affordable. Customer service that is unmatched anywhere else. They go above and beyond.
