CVS at the Brownswitch location in Louisiana receives high praise for its exceptional service and helpful staff. Customers express gratitude for the team, particularly highlighting Kelsey, Luke, and Rebecca, who go above and beyond to assist during urgent situations, such as on July 4th when many locations were closed. The staff is noted for their kindness, with one customer sharing a delightful experience where their daughter received stickers from a friendly cashier. However, there are some concerns regarding insurance issues, as customers have faced frustrations with new pharmacy technicians lacking knowledge about resolving these problems. This has led to some dissatisfaction, despite the overall appreciation for the staff's efforts. Customers recommend this CVS for its caring atmosphere and attentive service, making it a preferred choice for their pharmacy needs. The commitment to customer care is evident, and many express a desire for improvements in training and support for pharmacy staff, recognizing the challenges they face. Overall, CVS stands out for its dedication to customer satisfaction and community support.
The staff at this location is always helpful! Luke & Rebecca both pharmacist have been a huge blessing to our family, I even got a call from the pharmacist to alert me that my doctor prescribed an antibiotic that I was severely allergic, too - huge lifesaver & I highly recommend using this cvs! The Farmer Family
January 2023
Best CVS ever! I will be using this CVS from now on, thank you for truly caring particularly Kelly. You just don't get customer service and friendly staff like this at other pharmacies. Thank You!
July 2022
Best vaccine staff...ever... Efficient, friendly, and painless.
